MU0012-Employee Relations Management

Spring-2016

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Master of Business Administration - MBA Semester 3

MU0012-Employee Relations Management

(Book ID: B1734)

Assignment (60 Marks)

Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.

Q1. What do you understand by ERM? List out the importance of ERM? List the different levels of strategy in an Organization?

Answer. Enterprise risk management (ERM) is an enigma. Many executives say they do it, yet gather 10 of them in a room and they can’t agree on what it is. The reality is companies think they are implementing ERM, but they really aren’t. What we see in practice often demonstrates a very limiting view of ERM, from maintaining a list of risks (“enterprise list management”) to summarizing risk responses, leaving many corporate leaders underwhelmed with its value contributed in view of the speed of business and ever-changing economic environment.

Q2. Explain the types of organizational conflict? Briefly explain The Trait Theory and Managerial Grid Model.

Answer. Types of Organizational Conflict

Organizational conflict is the discord that arises when the "goals, interests or values of different individuals or groups are incompatible and those individuals or groups block or thwart one another's attempts to achieve their objective.

1. Interpersonal Conflict

Interpersonal conflict is the conflict between individuals of the organization.

2. Intragroup Conflict

Intragroup conflict is the conflict within an internal group, team or department. These are conflicts that typically involve more than one person within a group.

Q3. What are the different types of organization discipline? Write down the steps followed in Common disciplinary procedures?

Answer. Types of organization discipline:

1. Verbal Warnings

Verbal warnings are informal methods that put employees on notice that they have engaged in behavior or actions that can lead to more serious consequences if not immediately corrected. The first step in many progressive discipline policies is a verbal warning, which means a supervisor or manager talks to the employee and advises him of the action or behavior that conflicts with the company’s expected performance and conduct standards. Poor attendance is an example of an employee action that may be considered a valid reason for verbal warning. Until the employee’s absenteeism disrupts the workforce, results in missed deadlines and results in additional work for

Q4. Illustrate the points that are considered by the management while handling grievances?

What do you understand by collective bargaining? What are the three levels in which collective bargaining operates?

Precautions while handling grievances - 4

Definition of collective bargaining - 2

Different levels in collective bargaining operates - 4

Answer. Precautions while handling grievances:

Grievance is formal complaint which demonstrates any kind of dissatisfaction in an employee, arising out of the factors which are related to his job.

The important steps in grievance handling procedure are:

i.) Accepting the grievance and acknowledging it

ii.) Carefully listening the problem

iii.) Understanding the redefining the problem to ensure that both the parties are at the same level of understanding

iv.) Gathering the information – all facts and figures.

Q5. What are the advantages and disadvantages of having Trade Unions? Describe trade unions in India.

Advantages and disadvantages of Trade Unions - 6

Trade Unions in India - 4

Answer. Advantages of Labor Union

1. Acquisition of better wages.

People would be given greater chances to have better wages depending on the type of work they have. This is very important since they would give them greater opportunities to supply their needs since they are earning better wages.

2. Accessibility to Benefits

Workers who are going to join a labor union and fight for their right are always given the right to have their working benefits. This may include medical benefits and all others that is suited and really intended for them.

Q6. Write a brief note on the following:

(i) Workmen’s Compensation Act, 1923

(ii) Types of Reward Systems

Workmen’s Compensation Act, 1923 - 5

Types of Reward Systems - 5

Answer. (i) Workmen’s Compensation Act, 1923

The main provisions of the Act are:-

1. An employer is liable to pay compensation:- (i) if personal injury is caused to a workman by accident arising out of and in the course of his employment; (ii) if a workman employed in any employment contracts any disease, specified in the Act as an occupational disease peculiar to that employment.

Spring-2016

Get solved assignments at nominal price of Rs.125 each.

Mail us at: subjects4u@gmail.com or contact at

09882243490