Summer-2016
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Master of
Business Administration - MBA Semester 3
MU0012-Employee
Relations Management-4 Credits
(Book ID:
B1734)
Assignment (60
Marks)
Note: Answers
for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. Define Strategy. Describe the
different strategy levels in an organization.
Answer. Definition of Strategy
Johnson and Scholes define strategy as “The direction and scope of an organisation over the
long-term; which achieves advantages for the organisation through its
configuration of resources within a changing environment, to meet the needs of
markets and to fulfill stakeholders’ expectations.”
The main levels of strategy of an
organisation are:
Q2. What do you mean by Human
Resource Information System (HRIS)? Describe the various modules of HRIS.
Discuss some of the HRIS.
Answer. Definition of HRIS; - Human Resource Information Systems
(HRIS) is a software application that caters to the human resource information
needs of an organisation like monitoring employee attendance, payroll and
benefits administration, career development, employee information, performance
management, and training.
Q3. As an HR of a Company, you are
asked to focus on the causes of Grievance and the Grievance handling procedure.
What according to you are the reasons of Grievance? Explain the pre-requisites
you will consider while addressing Grievance handling procedure.
Answer. Causes of Grievance; - Grievance may be defined as a
complaint or resentment against any unjust or unfair act. Grievance is any
issue associated with an organisation or its management such as employee
discrimination or harassment by managers.
Reasons for grievances
Q4. Discuss the Collective Bargaining
Process and its issues.
Answer. The collective bargaining
process comprises of five core steps:
1. Prepare: This phase involves composition of a
negotiation team. The negotiation team should consist of representatives of
both the parties with adequate knowledge and skills for negotiation. In this
phase both the employer’s representatives and the union examine their own
situation in order to develop the issues that they believe will be most
important. The first thing to be done is to determine whether there is actually
any reason to negotiate at all. A correct understanding of the main issues to
be covered and intimate knowledge of operations, working conditions,
Q5. What is a Trade Union and what
are its activities? Explain the functions of Trade Unions.
Answer. A trade union is an organisation made up of members
(a membership-based organisation) and its membership must be made up mainly of
workers. One of a trade union's main aims is to protect and advance the
interests of its members in the workplace.
Most trade
unions are independent of any employer. However, trade unions try to develop
close working relationships with employers. This can sometimes take the form of
a partnership agreement between the employer and the trade union which
identifies their common interests and objectives.
Q6. Write a brief note on the
following: -
a) Trait theory
b) ERG theory
Answer. a) Meaning and concept of
Trait theory: -
The
measurement of consistent patterns of habit in an individual's behavior,
thoughts, and emotions. The theory is based on the stability of traits over
time, how they differ from other
Summer-2016
Get solved
assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490
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