2nd
set
Solved
assignments for Rs.150 each
08627023490
Fall-2013
Master of
Business Administration - MBA Semester 4
QM0015–ISO/QS
9000 Elements-4 Credits
(Book ID:
B1348)
Assignment
(60 Marks)
Note: Answers
for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. Explain the following
a) Advanced Product Quality Planning
(APQP)
b) Failure Mode and Effects Analysis
(FMEA)
c) Production Part Approval Process
(PPAP).
Answer. (a) Advanced product quality
planning (or APQP) is
a framework of procedures and techniques used to develop products in industry,
particularly the automotive industry. It is quite similar to the concept of
Design for Six Sigma (DFSS).
It is a
defined process for a product development system for General Motors, Ford,
Chrysler and their suppliers. According to the Automotive Industry Action Group
(AIAG), the purpose of APQP is
Q2. Discuss the different tiers of
documentation in ISO/QS 9000. Describe document control procedures for internal
and external documents.
Answer. Tiers of documentation:
Tier 1 - The
Quality Manual
The top tier
is the quality manual, which contains:
Ø Statements about management’s
commitment to quality
Ø Quality Policies
Internal document control usually revolves around the need to
make sure that only those who are approved can see and can edit documents. Often the most important consideration for
internal document control is to make certain that the internal document cannot
become an external document (but also see the article on external document
control). All too often there is
Q3. Explain preservation, protection
and maintenance of customer supplied products.
Answer. Preservation and protection
of Customer supplied products:
This
procedure applies to customer supplied material or equipment intended for
incorporation into products ordered by the customer. This procedure also
applies to customer-owned tooling, templates, measuring equipment, and
returnable packaging, when they occur.
1. Customer
Material Authorization
Ø When Customer supplied material or
equipment is intended for incorporation into products ordered by the customer,
a complete description of material and all technical
Q4. Explain Preventive maintenance,
Risk management and the importance of Environmental regulations.
Answer. Preventive maintenance (PM) has the following meanings:
Ø The care and servicing by personnel
for the purpose of maintaining equipment and facilities in satisfactory
operating condition by providing for systematic inspection, detection, and
correction of incipient failures either before they occur or before they
develop into major defects.
Ø Maintenance, including tests,
measurements, adjustments, and parts replacement, performed specifically to
prevent faults from occurring.
Q5. Differentiate between Internal
and External auditors. Explain the audit process.
Answer. Difference between Internal
and External Auditor:
1.
Appointment:-
Internal
auditor: Internal auditor is appointed by the management of the company.
External
auditor: External auditor is appointed by the shareholders of the company.
2. Legal
Position:-
Internal
auditor: Legally internal audit is not compulsory.
Q6. Explain Data Analysis Performance
Assessment and Defect Analysis.
Answer. Data analysis finds averages, like the average
income or the average temperature, and it find differences like the difference
in income from group to group or the differences in average temperature from
year to year. Fundamentally, the numerical answers provided by data analysis
are that simple.
Organizations
that receive funding from either government or foundations are often required
to design and conduct a process and/or outcome evaluation of their programs.
The plan can include the
2nd
set
Solved
Assignments for Rs.150 each
08627023490
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