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Summer-2013
Master of
Business Administration- MBA Semester 1
MB0038–Management
Process and Organizational Behaviour-4 Credits
(Book ID:
B1621)
Assignment
(60 Marks)
Note: Answer
all questions (with 300 to 400 words each) must be written within 6-8 pages.
Each Question carries 10 marks 6 X 10=60
Q1. Describe the concept of vision in
an organization with an example. How is it different from mission statement?
Answer. Vision statements reflect the ideal image of the
organization in the future. They create a focal point for strategic planning
and are time bound, with most vision statements projected for a period of 5 to
10 years. The vision statement
communicates both the purpose and values of the organization. For employees, it
gives direction about how they are expected to behave and inspires them to give
their best. Shared with customers, it shapes customers’ understanding of why
they should work with the organization.
Q2. Define the term ‘management’.
Explain the scientific management theory proposed by Taylor
Answer. The organization and coordination of
the activities of a business in order to achieve defined objectives.
Management is often included as a factor of
production along with‚ machines, materials, and money. Management consists of the interlocking functions
of creating corporate policy and organizing, planning, controlling, and
directing an organization's resources in order to achieve the objectives of
that policy.
Q3. Give the definition and
importance of planning in an organization and explain the steps in planning.
Answer. Planning:
1. A basic management function involving formulation of
one or more detailed plans to achieve optimum balance of needs or demands with
the available resources. The planning process (1) identifies the goals or
objectives to be achieved, (2) formulates strategies to achieve them, (3)
arranges or creates the means required, and (4) implements, directs, and
monitors all steps in their proper sequence.
2. The control of development by a local authority,
through regulation and licensing for land use changes and building.
Q4. What is meant by leading?
Describe the characteristics of leading.
Answer. Leading – A continuous process of setting
objectives and trying to achieve them through the efforts of other People
1. This definition of leading defines any
leading, not necessarily good (successful) leading.
2. A definition of good leading would delete
“trying to achieve” and substitute “achieving”. Thus good leading means – a
continuous process of setting objectives and achieving them through the efforts
of other people.
Q5. What are ‘attitudes’? Explain the
components and functions of attitude.
Answer. A predisposition or a tendency to
respond positively or negatively towards a certain idea, object, person, or
situation. Attitude influences an individual's choice of action, and responses
to challenges, incentives, and rewards (together called stimuli).
Three major
components of attitude are (1) Affective
(2) Cognitive (3) Evaluative
Attitudes
are evaluative statement favorable or unfavorable related to person, object or
event. They reflect that how one feel about something. For example if someone
says that I like my job.
Q6. Define leadership. Differentiate
between authoritarian and democratic leadership style.
Answer. The activity of leading a group of
people or an organization or the ability to do this.
Leadership involves:
(1) Establishing a clear vision,
(2) Sharing that vision with others so that they will
follow willingly,
(3) Providing the information, knowledge and methods to
realize that vision, and
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