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Summer-2013
Master of Business
Administration- MBA Semester 1
MU0011–Management and
Organisational Development-4 Credits
(Book ID: B1726)
Assignment (60 Marks)
Note: Answer all questions (with 300
to 400 words each) must be written within 6-8 pages. Each Question carries 10
marks 6 X 10=60
Q1. Explain the importance of
Organizational development to managers. Describe the characteristics of
Organizational Development.
Answer. Organization
development (OD) is a deliberately
planned, organization-wide effort to increase an organization's effectiveness
and/or efficiency. OD is a systemic learning and development strategy intended
to change the basics of beliefs, attitudes and relevance of values, and
structure of the current organization to better absorb disruptive technologies,
shrinking or exploding market opportunities and ensuing challenges and chaos. It
is worth
Q2. What is meant by Organizational
change? What are the various strategies for change? Explain the positive model
of planned change.
Answer. Organizational
change is a structured approach in an organization for ensuring that
changes are smoothly and successfully implemented to achieve lasting benefits.
In the modern business environment, organizations face rapid change like never
before. With the business environment experiencing so much change,
organizations must then learn to become comfortable with change as well.
Therefore, the ability to manage and adapt to organizational change is an
essential ability required in the workplace today.
Q3. Define the term ‘ethical
dilemma’. What are the various ethical dilemmas? Explain.
Answer. Ethics - The basic concepts and fundamental
principles of decent human conduct. It includes study of universal values such
as the essential equality of all men and women, human or natural rights,
obedience to the law of land, concern for health and safety and, increasingly,
also for the natural environment.
An ethical dilemma is a situation that
will often involve an apparent conflict between moral imperatives, in which to
obey one would result in transgressing another. For instance, an ethical
admonition to "love thy neighbor as thy self" is not always just in
contrast with, but sometimes
Q4. What are the two major types of
human process interventions? Describe the role negotiation technique?
Answer. Types:
Ø Techno-Structural Interventions
Ø Human Resource Management Interventions
Ø Strategic Interventions
Techno-Structural Interventions
Consultants
place emphasis both on productivity and human fulfillment.
1. Structural Design: This change process concerns the
organization’s division of labor – how to specialize task performances.
Diagnostic guidelines exist to determine which structure is appropriate for
particular organizational environments, technologies, and conditions.
Q5. What approaches have been set by
OD practitioners while setting up the goal program? What are the reasons for
setting goals? Explain the advantages and barriers of goal setting.
Answer. Goal: An observable and measurable end
result having one or more objectives to be achieved within a more or less fixed
timeframe.
Approaches:
When
choosing goals and objectives, there are several approaches an organization can
take. Three common approaches are; the top-down approach, the bottom-up
approach, and the interactive approach.
Q6. What is meant by ‘learning
organization’? What are the characteristics of learning organization? Describe
the seven steps of initiating Organizational learning.
Answer. Learning Organization that acquires knowledge and innovates
fast enough to survive and thrive in a rapidly changing environment. Learning
organizations (1) create a culture that encourages and supports continuous
employee learning, critical thinking, and risk taking with new ideas, (2) allow
mistakes, and value employee contributions, (3) learn from experience and
experiment, and (4) disseminate the new knowledge throughout the organization
for incorporation into day-to-day activities.
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