MH0052–Hospital Organization, Operations and Planning

SUMMER-2015

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Master of Business Administration- MBA Semester 3

MH0052–Hospital Organization, Operations and Planning-4 Credits

(Book ID: B1213)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60

Q1. Discuss the steps in hospital planning.

Answer. Essential steps based on experience.

1. Identify your mission, vision and objectives - Allows for greater clarity on market segment addressed, beds to be commissioned, geography, and technology.

2. Get on board 3 people - One from Finance, One Physician Leader and a CEO. Hire the Right Leaders. Have a primary business plan and draw up the project charter.

Q2.  Define planning, staffing and workflow on CSSD.

Q3. Discuss ward planning in a hospital set up.

Answer. Factors to Consider When Building a Freestanding Ward Planning Emergency Department:-

1. State laws. Before starting the planning process, check existing state laws when considering building a FED. Regulations around FEDs vary by state. For example, Texas permits FEDs to operate without licenses, whereas California indirectly prohibits FED operation due to strict requirements in the Health and Safety Code for emergency facilities.

2. CMS regulations. In an effort to tighten control over facility fees, as part of the plan to lower annual Medicare spending on outpatient care, CMS officials are proposing a new flat rate of $212.90 for all Emergency Department visits in 2014 regardless of the acuity level of the treatments. Depending on the service area's acuity and payer mix, this proposed rule may or may not be favorable for the new FED. 

Q4.  Explain in brief the planning, design and staffing of a billing department in a hospital.

Answer.  The Hospital Billing Process

The purpose of this chapter is to provide an overview of the hospital billing process. The billing process includes submitting charges to third-party payers and patients, posting patient transactions, and following-up on outstanding accounts. As discussed in the previous chapter, information collected during the patient visit is utilized to complete the tasks required to bill for services rendered. A review of the purpose of the

Q5. Discuss the essential principles for managing hospital materials. Add a note on process of material management.

Answer: Basic principles of material management Planning:

1. Planning - It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ, “Planning is deciding in advance - what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”.

2. Organizing - It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals. According to Henry Fayol, “To organize a business is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”. To organize a business involves determining & providing human

Q6. Imagine that you are appointed as a consultant for setting up a neonatal ICU in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

Answer. An operating theater, also known as an operating theatre, operating room (OR) or operating suite, is a facility within a hospital where surgical operations are carried out in a sterile environment. Historically, the term "operating theatre" referred to a non-sterile, tiered theater or amphitheater in which students and other spectators could watch surgeons perform surgery.

SUMMER-2015

Get solved assignments at nominal price of Rs.120 each.

Mail us at: subjects4u@gmail.com or contact at

09882243490