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Master of Business Administration - MBA Semester 4
MH0057-Management of Healthcare Human Resources
(Book Id: B1321)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words
each. Each Question carries 10 marks 6 X 10=60
Q1. Explain the
factors that contributed to Human Resource Management’s strategic role in
healthcare.
Answer.
The Strategic Role of Human Resource Managers:
Strengthening the employer-employee
relationship is the strategic role of a human resources manager. However,
there's more than meets the eye to doing this. Human resources managers
formulate workforce strategy and determine the functional processes necessary
to meet organizational goals. Their job requires expertise as an HR generalist,
which means they must be familiar with every human resources discipline.
Q2. Describe
recruitment in healthcare services.
Answer. Recruiting
in the healthcare sector is a highly specialized Endeavour. Recruitment
specialists targeting healthcare need to have specialized skills and experience
to serve the range of clients engaging in this sector. The myriad of roles and
specialties in healthcare - across hospital, medical, dental, and ancillary
networks, to patient care, diagnostic, pathology and allied services, and the
therapeutic specialties - means that clients require a diverse set of
specialist staff and have specific placement requirements.
Q3. Explain the steps
in manpower planning.
Answer.
Manpower Planning which is also called as Human Resource Planning
consists of putting right number of people, right kind of people at the right
place, right time, doing the right things for which they are suited for the
achievement of goals of the organization. Human Resource Planning has got an
important place in the arena of industrialization. Human Resource Planning has
to be a systems approach and is carried out in a set procedure. The procedure
is as follows:
Q4. Define performance
appraisal. Explain the components of performance appraisal.
Answer. Performance
Appraisal is the
systematic evaluation of the performance of employees and to understand the
abilities of a person for further growth and development. Performance appraisal
is generally done in systematic ways which are as follows:
1. The supervisors measure the pay of
employees and compare it with targets and plans.
2. The supervisor analyses the factors
behind work performances of employees.
3. The employers are in position to
guide the employees for a better performance.
Q5. Describe HR audit
process.
Answer. Phases of the
Audit Process:
An audit can be an unpleasant surprise, or it can be
a welcome opportunity to get your organization's affairs in order. While some
audits -- such as those performed by the IRS -- come as a surprise, some
companies hire independent outside auditors to conduct a planned audit.
Regardless of the kind of audit in which a company is involved, the auditor
will likely use the same four phases to perform the audit.
Q6. Discuss the
importance of team work in healthcare services.
Answer. Essentials of
team work:
1. Communication. This is the
essence of effective Teamwork. Effective communication provides understanding,
interpretation and action. Ineffective communication leads to misunderstanding,
misinterpretation, and either inaction or inappropriate action.
2. Active listening. There are
two responsibilities here: That of the sender and that of the receiver. The
sender must ensure that the message is clear and understood and the receiver
must ensure that if the message is not clear that they ask for clarification.
Winter-2015
Get solved
assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490
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