OM0018-Technology Management

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Master of Business Administration- MBA Semester 4

OM0018-Technology Management

(Book ID: B1979)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. What are the usual sources of economic progress in a country?

Answer. Enhanced Capital Allowances (ECAs) are a straight forward way for a business to improve its cash flow through accelerated tax relief. The scheme is used to encourage businesses to invest in energy saving technologies. In order to claim ECA, energy efficient or energy saving products are required to be member of the Energy Technology List.

ECA allows businesses to write off the whole cost of the equipment against taxable profits in the year of purchase. This can provide a cash flow boost and an incentive to invest in energy saving equipment which

Q2. a. State the relationship between management paradigms and technology.

b. What are the changing trends in a technology industry?

Answer. a. The business relationship manager functions as a two-way conduit, working with the business to define requirements, and communicating these to IT and conversely representing IT to the business.

In an environment where the business has the ability to independently source services from outside the organization, the business relationship management has a crucial role to play in maintaining a healthy relationship and communication stream between IT and business. This two-way conduit of information will

Q3. The process of Strategic planning covers multiple factors. Explain all of those factors.

Answer. A vision statement, in contrast, is a future-oriented declaration of the organization’s purpose and aspirations. In many ways, you can say that the mission statement lays out the organization’s “purpose for being,” and the vision statement then says, “Based on that purpose, this is what we want to become.” The strategy should flow directly from the vision, since the strategy is intended to achieve the vision and thus satisfy the organization’s mission.

Q4. a. Define Technology Development

b. Delineate the phases of its process.

Answer. a. Strictly speaking a technological development is, quite simply, a development (improvement, alteration) of a technology. It doesn't need to change peoples' lives and doesn't even need to be put into service.

In engineering it's common to go through number stages of development before the final variation is decided upon and cleared for production and sale: but the fact remains that each stage from start to finish is a development.

Q5. a. Explain the emerging trends in infrastructure and facilities sector.

b. Explain the advantage of implementing technology in infrastructure development.

Answer. a. Speeding Infra Spending

The government has initiated innumerable initiatives to lift the sector from its current dormant conditions. The measures include authorizing the Indian Infrastructure Finance Company Limited (IIFCL) to raise Rs.100 billion by issuing of tax free bonds to make highways and port projects funding worth Rs. 250 billion available to the sector. In order to finance projects worth Rs. 750 billion over the next 18 months, the IIFCL

Q6. Write short note on

a. Technological Impact on Education

b. Technological Impact on Communication and Transportation

Answer. a. Technological Impact on Education

Research

If a school's library is outdated or lacking in a selection of titles, a student might find it difficult to compile the necessary research for an essay or research paper. As long as the school has a computer lab, students are able to use the Internet and digital encyclopedias to obtain the research they need. While students should be wary of the legitimacy of some of the content they read online, many schools use software like the Encyclopedia Britannica to help students do research.

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OM0017-Advanced Production and Planning Control

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Master of Business Administration- MBA Semester 4

OM0017-Advanced Production and Planning Control

(Book ID: B2010)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. Explain the flow of information in a production process.

Answer. A work center is a production facility comprising of one or more machines and one or more workmen considered as a single unit for purposes of estimation of capacity. This unit may have a single operation or a number of them conducted on the input items. In the pipeline of production, each work center’s contribution is vital as materials are scheduled, routed and loads to be sent to it.

In most organization, they are even considered as cash centers. Location trust means relative position of different centers so as to

·       minimize the movement of materials

·       meet technological sequences

·       to reduce congestion

·       maximize throughput

Q2. What are the various techniques of costing?

Answer: 1. Marginal Costing

Marginal costing is a technique of costing in which allocation of expenditure to production is restricted to those expenses which arise as a result of production, e.g., materials, labor, direct expenses and variable overheads. Fixed overheads are excluded in cases where production varies because it may give misleading results. The technique is useful in manufacturing industries with varying levels of output.

Q3. Explain any TEN features of the Advanced Planning and Scheduling (APS) system.

Answer. Advanced planning and scheduling (APS, also known as advanced manufacturing) refers to a manufacturing management process by which raw materials and production capacity are optimally allocated to meet demand. APS is especially well-suited to environments where simpler planning methods cannot adequately address complex trade-offs between competing priorities. Production scheduling is intrinsically very difficult due to the (approximately) factorial dependence of the size of the solution space on the number of items/products to be manufactured.

Q4. What are the rules for scheduling Kanban production?

Answer:  The most common form of Kanban is a card with data printed on it. The card can vary in shape, size and content, and it’s sometimes replaced by other devices, such as golf balls. Over the years, the Kanban concept has developed into more modern forms like e-mails, sensors, electronic dashboards and so on. At its simplest, kanban is a card with an inventory number that’s attached to a part. Right before the part is installed, the kanban card is detached and sent up the supply chain as a request for another part. A part is only manufactured (or ordered) if there is a kanban card for it.

Q5. What are factors must be considered while implementing a production planning and control system?

Answer: There are many factors in an application implementation-related project that over time have proved to be key contributors to the success of such projects.  This includes items that may seem obvious, such as solid testing, communication, and involvement by key staff members, but these are often underutilized in favor of saving time.  When projects skimp on these key items, it is likely to result in:-

1. Delays in meeting project dates,

2. Disagreements on what the project is expected to deliver,

Q6. Mention the reasons why manufacturing organizations choose Excel and Visual Basic prototype as planning and scheduling tools.

Answer. Using Excel for Bill of Materials (BOM) Management

Most small and mid-size businesses (SMBs) start with their product bill of materials (BOM) in Excel spreadsheets — why should you be any different? Excel is a well-known, flexible application that everyone has — It is easy and it is essentially free. Small companies can make it through the first release of a new product just fine using Excel to manage product data.

But when companies release more products, grow internally or add more manufacturing and outsourcing partners, the act of managing an Excel bill of materials becomes much bigger and more complex. Those

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OM0016-Quality Management

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Master of Business Administration- MBA Semester 4

OM0016-Quality Management

(Book ID: B2009)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. Explain the elements of ISO 9000.

Answer. 1. Management Responsibility

Top Management is required to:

·       Develop a Quality Policy reflecting the organization's attitude to quality and ensure it is communicated throughout the organization.

·       Allocate appropriate resources and trained personnel to perform the work.

·       Appoint a management representative to monitor the Quality System.

·       Conduct regular management reviews to ensure the health of the quality system.

Q2. Explain the forces of change that affect organizations.

Answer. Change management is an approach to shifting or transitioning individuals, teams, and organizations from their existing state to a desired future state. Understanding key internal and external change catalysts is critical to successful change management for organizational leaders.

Outside Forces

Q3. What are the dimensions of service quality?

Answer. The services have unique characteristics which make them different from that of goods. The service literature highlights differences in the nature of services versus products which are believed to create special challenges for service marketers and for consumers buying services.

The five SERVQUAL dimensions are:-

Tangibles - Appearance of physical facilities, equipment, personnel, and communication materials

Reliability - Ability to perform the promised service dependably and accurately

Q4. What are the major differences between Total Quality Management (TQM) and Six Sigma? Explain the steps involved in identifying customer requirements for product development.

Answer. TQM, total quality management, and Six Sigma are time tested tools to enhance quality of products as well as services. While there are numerous similarities, the subtleties within these systems are different. Traditionally, these systems have been utilized by large corporations.

Six Sigma and TQM are both quality-improvement systems and attempt to reduce defective products or poor service in an organization, while improving customer satisfaction. Both approaches first and foremost attempt to identify the fundamental sources of defects and provide lasting cures that will permanently enhance quality.

Q5. What is Poka-Yoke? Explain its different levels.

Answer. Poka-yoke is a technique for avoiding simple human error in the workplace. Also known as mistake-proofing, goof-proofing, and fail-safe work methods, poka-yoke is simply a system designed to prevent inadvertent errors made by workers performing a process. The idea is to take over repetitive tasks that rely on memory or vigilance and guard against any lapses in focus. Poka-yoke can be seen as one of the three common components of Zero Defect Quality Control

Q6.  Explain the concept of Knowledge Support System (KSS). Explain its types.

Answer.  Knowledge management systems refer to any kind of IT system that stores and retrieves knowledge, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge, or in some other way enhances the KM process. If my explanation above makes the definition of these systems seem vague, that is because there is no consensus as to what

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OM0015-Maintenance Management

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Master of Business Administration- MBA Semester 4

OM0015-Maintenance Management

(Book ID: B2008)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. Explain the concept of maintenance objectives and describe the primary maintenance objectives.

Answer. Maintenance is an important factor in quality assurance, which is another basis for the successful competitive edge. Inconsistencies in equipments lead to variability in product characteristics and result in defective parts that fail to meet the established specifications. Beyond just preventing break downs, it is necessary to keep equipments operating within specifications (i.e. process capability) that will produce high level of quality.

Q2. Suppose you are appointed as a maintenance manager in a manufacturing organization. What functions you need to perform for organizing maintenance activities?

Answer. Maintenance managers control the installation, repair and upkeep of employers' property, including machines and mechanical systems. They may also take on more administrative tasks, depending on the specifics of their job. Maintenance manager job duties fluctuate depending on the size and function of the facility for which they work. Typically they oversee the installation, repair and upkeep of an employer's property, including machines, mechanical systems, buildings and other structures. Maintenance managers delegate tasks to subordinates, from painting and drywall repair to more complex activities like electrical, heating and air-conditioning work. They may also be required to perform those tasks themselves.

Q3. What are the complex maintenance activities performed by expert systems?

Answer. Maintenance planners and reliability engineers often pose the question: “How much complexity and detail should I include in my job plans and maintenance procedures?” Another question that comes up often is: “What is the best format to use for procedures?”

The level of complexity depends on several factors:

Q4. Explain the process of maintenance benchmarking.

Answer. Companies use benchmarking as a way to compare key metrics to other businesses in the industry. This allows companies to see how well they are performing and identify ways they can become more competitive in the industry. Benchmarking is the practice of a business comparing key metrics of their operations to other similar companies.

PROCESS:-

Q5. Suppose you are the head of the maintenance department of your organization which preventive maintenance tasks would you perform.

Answer. Here is the five step preventative maintenance program West Bend uses to ensure everything is working at an optimal level. These same steps can easily be adapted to fit the needs of any sized home or business.

Q6. Answer the following questions:

1. List the objectives of maintenance audit.

2. State the functions of a maintenance auditor in an organisation.

3. Explain the two types of issues which are to be resolved in action after audit.

Answer. 1. Objectives are:

1. To leverage your labor resource (get more work accomplished with fewer people).

2. To establish an approach that over the long term will reduce reactive maintenance.

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MB0051-Legal Aspects of Business

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Master of Business Administration - MBA Semester 3

MB0051-Legal Aspects of Business

(Book ID: B1725)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. Narrate the exceptions to the rule “No consideration no contract”. How is a contract discharged?

Answer. These exceptions are as follows:

1. Natural Love and Affection

The agreement which is expressed in writing and registered under the law and is made on account of natural love and affection between the parties standing in a near relation to each other is enforceable eve if there is no consideration. The contract without consideration shall be valid if following conditions are

Q2. Narrate the rights and liabilities of a surety in a contract of guarantee.

Answer. A 'contract of guarantee' is a contract to perform the promise, or discharge the liability, of a third person in case of his default. The person who gives the guarantee is called the ' surety' : the person in respect of whose 'default the guarantee is given is called the ' principal debtor', and the person to whom, the guarantee is given is called the ' creditor'.

1. Rights against Principal Debtor

Right to give Notice: When ever creditor comes to surety, for the purpose of seeking payment, surety can give a notice to principal debtor to settle the debt.

Q3. When and how is a partnership and firm getting dissolved?

Answer. Dissolution of partnership firm implies discontinuation of the business of the partnership firm. According to the Section 39 of Partnership Act, dissolution of partnership between all the partners of a firm is called dissolution of partnership firm. Dissolution involves winding up of business, disposal of assets and paying off the liabilities and distribution of any surplus or borne of loss by the partners of the firm. As per the Partnership Act 1932, a partnership firm may be dissolved in the following manners:

Q4. Narrate the Latin maxim “Nemo dat quod non habet” and its exceptions in sale of Goods Act 1930.

A sells certain goods to B and promises to deliver the goods on the next day. But before delivery A sells and delivers the goods to C who buys those in good faith and without knowledge of the prior sale to B.

Explain B’s remedy in such circumstances.

A, B and C are three brothers who owned a 3-story building, each of them agreed to share a floor. The building was constructed by the supervision of A, who had a general power of attorney given by B and C. A, B and C contributed equally to the construction of the property.

C was staying abroad and was supposed to occupy his flat at a later date. Meanwhile A sells C’s flat to X by virtue of the general power of attorney.

Give your comments.

Answer. B’s Remedy:

Q5. Section 16 of the Companies Act, 2013 provides the rules for alteration of Memorandum of Association. Explain the rules.

Answer. Alteration of memorandum

1. Save as provided in section 61, a company may, by a special resolution and after complying with the procedure specified in this section, alter the provisions of its memorandum.

2. Any change in the name of a company shall be subject to the provisions of subsections (2) and (3) of section 4 and shall not have effect except with the approval of the Central Government in writing:

Q6. Narrate the prohibition of anti-competitive agreements and abuse of dominant position as per Competition Act, 2002.

Answer. Section 3 of the Act prohibits and also declares the agreements between two or more enterprise or person or association of persons, which have an appreciable adverse impact on the competition as void. The section, further categorizes agreements into two categories, namely:

1. Horizontal Agreements:

These kinds of agreements are known as horizontal agreements because the parties to the agreement are at the same level of production in the same market. According to Section 3(3) certain agreements between enterprises, decisions by associations of enterprise including cartels engaged in identical or similar trade of.

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MB0050-Research Methodology

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Master of Business Administration - MBA Semester 3

MB0050-Research Methodology

(Book ID: B1700)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60

Q1. What do you mean by Focus Group Discussion? Explain the key elements of a focus group.

Answer. Focus Group Discussions

Exploratory analysis is carried out by discussions with individuals associated with the problem under study. This technique is actively used in business research. In a typical focus group, there is a carefully selected small set of individual’s representative of the larger respondent population under study. It is called a focus group as the selected members discuss the concerned topic for the duration of 90 minutes to, sometimes,

Q2. Discuss the concepts involved in Testing of Hypothesis. Also discuss the steps involved in testing the hypothesis.

Answer. Concepts in Testing of Hypothesis:

Null hypothesis: The hypotheses that are proposed with the intent of receiving a rejection for them are called null hypotheses. In this we hypothesize the opposite of what is desired to be proved. For example, if we want to show that sales and advertisement expenditure are related, we formulate the null hypothesis that they are not related.

Q3. What do you mean by exploratory research design? Explain the types of exploratory research design.

Answer. Exploratory research, as the name states, intends merely to explore the research questions and does not intend to offer final and conclusive solutions to existing problems.

Conducted in order to determine the nature of the problem, exploratory research is not intended to provide conclusive evidence, but helps us to have a better understanding of the problem. Saunders et al.

Q4. Explain the Structure of the Research Report. What are the guidelines for effective report writing?

Answer. Structure of the Research Report

The reporting requires a structured format and by and large, the process is standardized. As stated above, the major difference amongst the types of reports is that all the elements that make a research report would be present only in a detailed technical report. Usage of theoretical and technical jargon would be higher in the technical report and visual presentation of data would be higher in the management report.

Q5. Explain the any three types of comparative and non-comparative scales of each in detail.

Answer. A comparative scale is an ordinal or rank order scale that can also be referred to as a non-metric scale.  Respondents evaluate two or more objects at one time and objects are directly compared with one another as part of the measuring process.  For example you could ask someone if they prefer listening to MP3s through a Zune or an iPod. You could take it a step further and add some other MP3 player brands to the comparison.  MP3 players would be scaled relative to each other and the scale position of any one player would depend on the the scale position of the remaining players.  Because they are being compared

Q6. What do you mean by Research Problem? Explain the steps involved in research problem identification process.

Answer. Specifying the research question is one of the first methodological steps the investigator has to take when undertaking research. The research question must be accurately and clearly defined.

Choosing a research question is the central element of both quantitative and qualitative research and in some cases it may precede construction of the conceptual framework of study. In all cases, it makes the

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PM0013-Managing Human Resources in Projects

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Master of Business Administration - MBA Semester 3

PM0013-Managing Human Resources in Projects

(Book ID: B1939)

Assignment (60 Marks)

Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.

Q1. Write short notes on:

Ø  Characteristics of a project

Ø  Objectives of human resource management

Ø  Project team members

Ø  Need for a project team

Answer. Characteristics of a project:

Specific objective: Every project has a goal that it aims to accomplish. Different projects have different objectives. For example, the prime objective of a sales project may be to maximise the sales; whereas, for a production project, the objective may be to improve the quality of production.

Q2. Explain the various conflict resolution techniques.

Answer. Conflict resolution techniques:

Forcing:

Also known as competing. An individual firmly pursues his or her own concerns despite the resistance of the other person. This may involve pushing one viewpoint at the expense of another or maintaining firm resistance to another person’s actions.

Possible advantages of forcing:

Ø  May provide a quick resolution to a conflict

Ø  Increases self-esteem and draws respect when firm resistance or actions were a response to an aggression or hostility

Q3. Write short notes on:

Ø  Skills required by a project manager

Ø  Delphi technique of estimating manpower requirements of projects

Ø  Importance of leadership in project management

Ø  Goal setting theory

Answer. Skills required by a project manager:

Shared vision: An effective project manager should have a common and clear vision to obtain the project objectives within a stipulated time period.

Integrity: Integrity refers to the characteristic of honesty, reliability, morality and uprightness. It is established when people act for the right reason, regardless of results. Project managers, with the quality of integrity usually do not compromise on matters of principle and gain trust and honour from their team members.

Q4. Explain the modern methods of performance management?

Answer. Methods:

1. Assessment centre method: This method was used for the first time in 1930 by the German army and then in 1960’s by the British army. This method tests a candidate in different social situations using a number of assessor and procedures. The performance of an employee an also his potential for a new job is evaluated in this method by assessing his performance on job related simulations. Characteristics that the concerned managers feel are important for the success of a

Q5. Explain various types of collective bargaining.

Answer. Collective bargaining is the negotiation process that takes place between an employer and a group of employees when certain issues arise. The employees rely on a union member to represent them during the bargaining process, and the negotiations often relate to regulating such issues as working conditions, employee safety, training, wages, and layoffs.

Q6. Discuss the concept of issue logs.

Answer. Issue log is a documentation element of software project management. An issue log contains a list of ongoing and closed issues of the project. While issue logs can be viewed as a way to track errors in the project, the role it plays often extends further. Issue logs can be used to order and organize the current issues by type and severity in order to prioritize issues associated with the current milestone or iteration. Issue logs may also contain customer requests and remarks about the various problems that can be found in current code.

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