MB0051–Legal Aspects of Business

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Fall-2013

Master of Business Administration - MBA Semester 3

MB0051–Legal Aspects of Business-4 Credits

(Book ID: B1725)

Assignment (60 Marks)

Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.

Q1. Write short notes with examples:

a) Offer and acceptance

b) Capacity to contract.

Answer. (a) Offer and acceptance are elements required for the formation of a legally binding contract: the expression of an offer to contract on certain terms by one person (the "offeror") to another person (the "offeree"), and an indication by the offeree of its acceptance of those terms. The other elements traditionally required for a legally binding contract are

Q2. Discuss the rights and liabilities of a surety.

Answer. Rights and liabilities of co-sureties:

1. Co-sureties have liabilities among themselves under Sec. 132: Where two persons contract with a third person to undertake a certain liability, and also contract with each other that one of them shall be liable only on the default of the other, the third party not being a party to such a contract, the liability of

Q3. How is an agency formed? Discuss the classification of agents.

Answer. Agency Formation:

1. An agency is created by express appointment when the principal appoints the agent by express agreement with the agent. This express agreement may be an oral or written agreement between the principal and the agent.

2. Contract law principles apply to an agency agreement. An agent may agree to act in consideration for a reward. On the other hand, an agency is gratuitous if the agent agrees to act for no consideration.

 3. The general

Q4. Discuss the registration of firm under section 58 of Indian Partnership Act, 1932. Explain what partnership deed is.

Answer. Procedure for Registration of a Partnership Firm:

1. The law relating to a partnership firm is contained in the Indian Partnership Act, 1932. Under Section 58 of the Act, a firm may be registered at any time by filing an application with the Registrar of Firms of the area in which any place of business of the firm is situated or proposed to be situated.

2. Application shall contain:-

Ø  Name of the firm

Ø  Place or principal place of business

Q5. What do you mean by negotiable instruments? What are the various types of negotiable instruments recognized by the negotiable instruments act, 1881?

Answer. A negotiable instrument is a document guaranteeing the payment of a specific amount of money, either on demand, or at a set time. Negotiable instruments are often defined in legislation. For example, according to the Section 13 of the Negotiable Instruments Act, 1881 in India, a negotiable instrument is a promissory note, bill of exchange or cheque payable either to order or to bearer.

Q6. Who is a consumer? Examine the rights of a consumer enshrined under the consumer protection act, 1986.

Answer. 'Consumer' has been defined as:

·         Any person who buys goods for consideration, and any person who uses goods with the approval of the purchaser.

·         Any person, who hires any service for a consideration and any beneficiary of such services, provided the service is availed with the approval of the person who had hired the service for a consideration.

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MB0050–Research Methodology

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Fall-2013

Master of Business Administration - MBA Semester 3

MB0050–Research Methodology-4 Credits

(Book ID: B1700)

Assignment (60 Marks)

Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.

Q1. Research is a sequential method of enquiry, directed towards a clear implicit or explicit objective. Describe in detail the steps to be carried out in a typical research study.

Answer. Scientific research involves a systematic process that focuses on being objective and gathering a multitude of information for analysis so that the researcher can come to a conclusion. This process is used in all research and evaluation projects, regardless of the research method (scientific method of inquiry, evaluation research, or action research).

Step 1: Identify the Problem

The first step in the process is to identify a problem or develop a research question. The research problem may

Q2. Exploratory research designs are the simplest and most loosely structured research designs. Explain the methods that can be used in an exploratory research design.

Answer. Exploratory research design is a type of research conducted for a problem, but the problem itself has not been clearly understood. In other words, exploratory research is a process of gathering facts and doing research that later allows for the team to create the best research design or data collection method available for specific subjects.

The most

Q3. The choice of the measurement scale has implications for the statistical technique to be used for data analysis. Discuss the types of measurement scales with examples.

Answer. Measurement scales are used to categorize and/or quantify variables. Here described four scales of measurement that are commonly used in statistical analysis: nominal, ordinal, interval, and ratio scales. Scale of measurement refers to how variables are measured. Each scale of measurement satisfies one or more of the following properties of measurement. Each value on the measurement scale has a unique meaning, a minimum value of zero. The scale has a true zero point, below

Q4. Explain the following:

(a) Formalized and unconcealed questionnaire

(b) Formalized and concealed questionnaire

(c) Non-formalized and unconcealed questionnaire

(d) Non-formalized and concealed questionnaire

Answer. A questionnaire is a List of a research or survey questions asked to respondents, and designed to extract specific information. It serves four basic purposes: to (1) collect the appropriate data, (2) make data comparable and amenable to analysis, (3) minimize bias in formulating and asking question, and (4) to make questions engaging and varied.

Questionnaires have advantages over some other types of surveys in that they are cheap, do not require as much

Q5. A) Briefly explain the steps in Hypothesis testing.

B) It is known form past studies that the monthly average household expenditure on the food items in a locality is Rs. 2700 with a standard deviation of Rs. 160. An economist took a random sample of 25 households from the locality and found their monthly household expenditure on food item to be Rs. 2790. At 0.01 level of significance, can we conclude that the average household expenditure on the food items is greater than Rs. 2700?

Answer. (a) All hypothesis tests are conducted the same way. The researcher states a hypothesis to be tested, formulates an analysis plan, analyzes sample data according to the plan, and accepts or rejects the null hypothesis, based on results of the analysis.

State the hypotheses. Every hypothesis test requires the analyst to state a null hypothesis and an alternative hypothesis. The hypotheses are stated in such a way that they are mutually exclusive. That is, if one is true, the other must be false; and vice versa.

Formulate an

Q6. Explain the Structure of the Research Report. What are the guidelines for effective report writing?

Answer. There are several ways on how you can identify the kind of research papers. If you are considering the manner on how you analyze your researched data, the two types of research are quantitative research paper and qualitative. Meanwhile, if you are taking into account the type of voice you are using in discussing your information, the two fundamental kinds of research paper are informative paper and Argumentative research paper. Another way of identifying the type of research paper is the research paper topics of choice

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ML0013–Retail IT Management

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Summer-2013

Master of Business Administration- MBA Semester 1

ML0013–Retail IT Management-4 Credits

(Book ID: B1764)

Assignment (60 Marks)

Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each Question carries 10 marks 6 X 10=60

Q1. Explain the various factors affecting the use of IT applications in the retail industry?

Ans. Factors:-

The financial resources available to the organization

Many a times, the financial resources available to the firm for investment in technology are a crucial differentiating factor. The retailers in mature markets may invest significantly higher amounts in technology than their Indian counterparts. In India investment in technology varies significantly with the size of operations and the estimated payback period.

Q2. What is the impact of e-retailing in the travel and tourism sector?

Ans. Moving from traditional way to technological way is not easy so in order to adapt e-commerce huge investment on Information Technological (IT) have to done along with this staffs have to be trained accordingly. It is not always possible for small and medium size companies to invest huge amount and get skill human resource people. Some countries have different rules and regulation for e-commerce business rather than traditional ways.

Q3. What is RFID technology and how does it work?

Ans. RFID is an acronym for "radio-frequency identification" and refers to a technology whereby digital data encoded in RFID tags or smart labels (defined below) are captured by a reader via radio waves. RFID is similar to bar-coding in that data from a tag or label are captured by a device that stores the data in a database.

Q4. Describe the various features of retail software.

Ans. Retail Management Software Solutions can help in boosting your sales and reducing the cost thereby increasing profit margins. It can help both directly and indirectly in helping you gain and retain customers. You can secure key information on transactions, taxes, customer details, etc. The easing of complicated processes results in swift service which results in customer satisfaction. Your customers will give you repeated business, if technology assists you in serving them better.

Q5. Briefly describe the steps involved in designing a database.

Ans. Steps:-

Determine the purpose of the database - This helps prepare for the remaining steps.

Analysis: The process of creating a conceptual data model independent of the target database technology. Resultant is an ER model.

Q6. Explain the various types of networks.

Ans. Types:-

1. Global area network

A global area networks (GAN) specification is in development by several groups, and there is no common definition. In general, however, a GAN is a model for supporting mobile communications across an arbitrary number of wireless LANs, satellite coverage areas, etc. The key challenge in mobile communications is "handing off" the user communications from one local coverage area to the next. In IEEE Project 802, this involves a succession of terrestrial WIRELESS local area networks (WLAN).

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PM0010 – Introduction to Project Management

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Summer-2013

Master of Business Administration- MBA Semester 3

PM0010–Introduction to Project Management-4 Credits

(Book ID: B1236)

Assignment (60 Marks)

Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each Question carries 10 marks 6 X 10=60

Q1. Describe the strategy planning tools of Ansoff matrix and BCG matrix.

Answer. Use and Factors:-

Igor Ansoff suggested that business owners’ ability to grow their businesses comes down to how they market new or existing products in new or existing markets. He outlines four distinct strategies:

- Market Penetration – selling more of the same things to more of the same customers

- Market Development – selling more of the same things to different customers.

Q2. Describe the approaches used to screen projects.

Answer. 1. Earlier approaches:-

The marketing orientation evolved from earlier orientations, namely, the production orientation, the product orientation and the selling orientation.

Orientation	Profit driver	Western European timeframe	Description
Marketing	Needs and wants of customers	1970s to the present day	The 'marketing orientation' is perhaps the most common orientation used in contemporary marketing. It involves a firm essentially basing its marketing plans around the marketing concept, and thus supplying products to suit new consumer tastes.

Q3. Explain any 3 parameters analyzed during technical analysis of a project.

Answer. The analysis for determining the technical viability of the development project is based on the technical data and information given in the PC-I form as well as the earlier experience of carrying out similar projects. The technical tests and yard-sticks to be used to determine the technical viability differ from project to project and from sector to sector. In cases where high level technology is involved and the country has little or no experience, foreign consultants are also employed to prepare the feasibility studies.

Q4. Write short notes on Cost Breakdown Structure (CBS).

Answer. A cost breakdown structure (CBS) is simply a way of breaking down and organizing costs in a structured fashion. If you have experience with project management, you will probably be familiar with the concept of a work breakdown structure (WBS). The Mandrel CBS is very similar, but since Mandrel can be used for other applications besides project budgets, we use the more generic term cost breakdown structure.

Q5. Briefly explain the different steps or methodologies of project risk management?

Answer. Strategy is fluid, continuous, and iterative and can be broken down into logical steps or elements:

1. Goal Setting - The First Step

We cannot begin to think about a strategy until we have objectives that are prioritized and are based on our business, our markets, and how value is created in our organization. These objectives are aimed at maximizing the value of the organization to the shareholders, with the critical factor being time. Even though we create a vision of the organization, say, twenty years out, the strategic plan considers only a three-year to five-year time horizon.

Q6. Briefly describe the key project contracts under SPV (Special Purpose Vehicle) for infrastructure projects.

Answer. Project financing in the form of Public Private Partnership (PPP), Asset Backed Securitization (ABS) are now becoming popular and in some cases a mandatory investment technique. Projects have traditionally relied upon project finance techniques with debt being made available by commercial banks often from financial institutions and/or multilateral financing agencies.

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MU0010 – Manpower Planning and Resourcing

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Summer-2013

Master of Business Administration- MBA Semester 1

MU0010–Manpower Planning and Resourcing-4 Credits

(Book ID: B1765)

Assignment (60 Marks)

Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each Question carries 10 marks 6 X 10=60

Q1. Explain the need for manpower planning. What are the obstacles in manpower planning?

Answer. Human resource planning means deciding the number and type of the human resource required for each job, unit and the total company for a particular future date in order to carry-out organizational activities. Personnel management is productive exploitation of manpower resources.  This is also termed as ‘Manpower Management'.  Manpower Management is choosing the proper type of people as and when required. It also takes into account the upgrading in existing people. Manpower Management starts with manpower planning.

Q2. What are the objectives of human resource accounting (HRA)? What are the methods of human resource accounting? Explain the cost based approach of HRA.

Answer. Human resource is an important asset in the organization whose value goes on increasing with its right placement, application and development in the organization. In spite of vast physical resources with latest technology, an organization may quite often find itself in financial crisis if it does not have the right persons to manage its affairs. Thus human resource is a very valuable asset for the organization which aims to progress in all directions amidst heavy competition.

Q3. What are the objectives of recruitment? Explain recruitment process.

Answer. Recruitment refers to the process of attracting, screening, selecting, and on boarding a qualified person for a job. At the strategic level it may involve the development of an employer brand which includes an 'employee offering'.

Objectives:

Ø  Support the organization ability to acquire, retain and develop the best talent and skills.

Q4. Describe the benefits of induction program. Explain the types of induction program.

Answer. An induction program is the process used within many businesses to welcome new employees to the company and prepare them for their new role.

Induction training should, according to TPI-theory, include development of theoretical and practical skills, but also meet interaction needs that exist among the new employees.

A typical induction program will include at least some of the following:

Ø  Any legal requirements (for example in the, some Health and Safety training is obligatory)

Q5. What do you mean by career management? Explain career planning process.

Answer. Career management is the lifelong process of investing resources to achieve your career goals. Career management is not a singular event but a continuing process that is a necessity for adapting to the changing demands of the 21st Century economy.

Meaning of career planning:

Ø  Career Planning is the systematic process by which one selects career goals and the path to these goals.

Ø  Career planning is the process of matching career goals and individual capabilities with opportunities for their fulfillment.

Q6. Mention the causes of employee turnover. Explain the employee exit process.

Answer. Employee turnover is the difference in the rate of employees leaving a company and new employees filling up their positions. Nowadays, it is becoming a major problem among most of the companies, especially in low-paying jobs. There are many aspects that play a significant role in the employee turnover rate of a particular company. Such aspects can stem from both the company as well as the employees. The employers generally give more importance to the turnover rate, as it is a very expensive aspect of the business.

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ML0012–Store Operations

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Summer-2013

Master of Business Administration- MBA Semester 1

ML0012–Store Operations-4 Credits

(Book ID: B1763)

Assignment (60 Marks)

Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each Question carries 10 marks 6 X 10=60

Q1. Explain Pre-Store opening activities and State at least 10 pre-store opening activities that should be ideally carried out in a retail store?

Ans. Pre-Store opening activity

There are a number of things to learn about before opening a retail store. Launching such a venture involves steps like market research, business plan development and financial planning. Understanding what it takes to start and run a business before you move forward will increase your chances at success. For best results, read through economic indicators of the local retail market for the past several years, and learn about projections for the retail market in the

Q2. What are the functions of a store manager?

Ans. Functions:-

1. Recruiting - employees for the store is the store manager’s prime responsibility. He not only has to hire the right candidates for the store but also train them for their overall development. He must ensure that all the employees (floor manager, department manager, cashier and so on) contribute to their level best for the effective functioning of the store. He must act as a strong pillar of support and stand by his team at the hour of crisis.

Q3. What does an optimum store layout ensure?

Ans. Factors:-

1. Minimize counters.

Bob Phibbs, owner of the Retail Doctor, says store counters often separate the store owner or sales clerk from customers, at least psychologically. This doesn’t benefit merchants, because it creates an “us vs. them” mentality and sends the wrong signals. Phibbs suggests that owners ask unoccupied staff to wander the sales floor, posing as shoppers.

Q4. Write a note on any two types of classification on the basis of the nature of merchandise.

Ans. Classification on basis of Nature of Merchandise:-

1. Costing and Counting the Inventory

A business must include in the inventory amount all the goods they legally own. The price is more than just the purchase cost. Transportation charges to get the goods to where they are to be sold are also included in the cost of merchandise.

Q5. Define standardization and explain the levels of standardization.

Ans. Standardization can be defined as reducing, simplifying, and organizing matters which are apt to become diversified, complicated, and chaotic if left uncontrolled. Standards can be defined as rules specified by standardization. There are mandatory standards and voluntary standards, but generally voluntary ones are referred to as standards.・

Q6. How does a store control the quality of its merchandise?

Ans. Steps involved in the quality control process:-

1) Project definition

The project manager identifies a team of people who can perform quality related tasks. A quality control team is better than doing it with inexperienced staff. The quality control team evaluates and controls the level of quality of the output.

The quality assurance process is independent of any interference. A set of rules and principles dictate the course of action in quality assurance. Quality assurance people may have a matrix

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ML0011–Buying and Merchandising

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Summer-2013

Master of Business Administration- MBA Semester 1

ML0011–Buying and Merchandising-4 Credits

(Book ID: B1762)

Assignment (60 Marks)

Note: Answer all questions (with 300 to 400 words each) must be written within 6-8 pages. Each Question carries 10 marks 6 X 10=60

Q1. Explain the various principles of an ideal merchandising giving suitable examples for each?

Ans. Merchandising

Merchandising is a term used in marketing to denote all those sales- promotion activities that aim to generate the customer’s interest in the product or service other than conventional press and television advertising, direct mail or the use of PR. The purpose of merchandising is to bring product and customer into the closest possible proximity in order that the attributes of the merchandise may become fully apparent and, in effect, sell them.

Q2. Enumerate the category management strategies that are used by retailers to ensure a smooth category management process.

Ans. Category management

Marketing strategy in which a full line of products (instead of the individual products or brands) is managed as a strategic business unit (SBU). It is based on the concept that a marketing manager is better able to judge consumer buying patterns and market trends by focusing on the entire product category.

Q3. Discuss the concept of open-to-buy system. How do you calculate open-to-buy for the past and current period?

Ans. Good inventory control is critical to ensuring an adequate level of stock is on hand for the amount of sales being generated. Having too much inventory (or the wrong type) during certain periods can slow your cash flow and reduce profits with too many markdowns. On the other hand, if you under buy and miss sales opportunities then you are not making your potential profit. A retailer can be sure to stock the right amount of the right products at the right time by using an Open-To-Buy (OTB) plan.

Q4. Enumerate some merits and demerits of Formal Buying Organization, Informal Buying Organization, Centralized Buying & Decentralized Buying along with diagrammatic representation of functions and attributes of the buying department.

Ans. Both types of structures exist within most companies. The advantages and disadvantages of each will only really become apparent if there isn't a good balance between them.

Informal structures sometimes arise because the formal structure does not meet the business requirements - also, where the two conflict problems can arise. e.g. the leader of the informal organization may not lead the formal organization.

Q5. Enumerate the first 5 steps in Merchandise Buying and Handling Process.

Ans. The first step in the merchandise purchasing process deals with determining the type of channel to be used for purchasing each line of merchandise. The retailer can consider different sources of supply: raw-resource producers, manufacturers, wholesalers and resident purchasing offices.

The second step in the merchandise purchasing process involves contacting the various sources of supply. Both the vendor and the retailer can initiate the contact process.

Q6. ‘Selecting an appropriate vendor is the key step in the success of an enterprise’.

Ans. 1. Analyze the Business Requirements

The first task that the vendor selection team needs accomplish is to define, in writing, the product, material or service that you are searching for a vendor. Next define the technical and business requirements. Also, define the vendor requirements. Finally, publish your document to the areas relevant to this vendor selection process and seek their input. Have the team analyze the comments and create a final document. In summary:

Ø  Assemble an Evaluation Team

Ø  Define the Product, Material or Service

Ø  Define the Technical and Business Requirements

Ø  Define the Vendor Requirements

Ø  Publish a Requirements Document for Approval

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