MBA204-Management Information Systems

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Master of Business Administration - MBA Semester 2

MBA204-Management Information Systems

Set - 1

Q1. What are the different challenges a manager face in managing Information systems?

Answer. Managing IS in organisations is a highly challenging and complex task. One reason for this complexity is that neither organisations nor the IS they use remain static over time – both change continuously, and it is the job of management to ensure that the systems remain useful and relevant for their organisational goals at all times. Organisations change to respond to the needs of

Q2. Explain the concepts of

a) Transaction Processing System

b) Management Information System

Answer. a) Transaction Processing System

A transaction is any activity of the organisation that generates information. For example, the activities related to buying a ticket from the Indian Railways generates many transactions, each of which produces information that is recorded by the systems. Some transactions involve exchange of goods or services while others may be purely informational. A transaction processing system records all the transactions as they happen. In this sense, such systems are

Q3. How Information system can be used to support Competitive strategy? Substantiate with suitable examples.

Answer. The promise of information systems is that they enable the competitive strategy of commercial firms. The competitive strategy of a commercial firm is its long term competitive position, such as of being a low-cost player or a differentiator, which the firm adopts. A firm’s strategy is the set of activities it engages in as part of its long-term competitive goals. Strategies lead

Set - 2

Q1. Explain the following concepts

a) Electronic Data Interchange (EDI)

b) Online Payment Technology

c) Mobile Commerce

Answer. a) Electronic Data Interchange (EDI)

Before the growth of the common standards for the Internet and the growthof Extranets, firms exchanged data electronically through private networks.

This process was called electronic data interchange (EDI). The EDI standards were initiated in the 1960s in the USA and Europe to allow transportation firms to exchange data across national boundaries

Q2. What is DSS? How it is different from MIS? How DSS helps in Decision making?

Answer.  Decision support systems (DSS) are used extensively across organisations to assist managers with making decisions. DSS are different from management information systems as they are used on an as-needed basis and created for solving special types of decision problems. Decision making by managers involves the phases of intelligence, design, and choice, and DSS help mainly with the choice part. DSS support structured and unstructured types of

Q3. Explain why privacy is important for individuals in the organizations? How workplace electronic monitoring is done in the organizations?

Answer. Information systems are used widely across organisations, and they enable data and information to be widely distributed for use. When the data pertains to individuals (relating to their work, personal habits, or personal life), and it resides on organisational information systems, the

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MBA203-Marketing Management

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Master of Business Administration - MBA Semester 2

MBA203-Marketing Management

Set - 1

Q1. Enumerate the differences between Selling and Marketing Concepts.

(Differences between Selling and Marketing Concepts       10)

Answer. Differences between Selling and Marketing Concepts:-

Q2. What do you mean by Environmental Scanning? Explain the various Micro environmental factors of an Organization.

Environmental Scanning

Various Micro environmental factors of an Organization

Answer. Zero coupon bonds

Environmental scanning refers to the careful monitoring of an organisation's internal and external environment for detecting early signs of opportunities and threats that may influence its present and future marketing plans. It helps the marketer in taking decisions regarding where to compete, how to compete, and on what to compete.

Q3. Write Short notes on:

i. Types of Buying Motives                         5

ii. Engel-Kollat-Blackwell model                 5

Answer. The important types of buying motives are as follows:

•          Inherent and learned buying motives

•          Emotional and rational buying motives

•          Psychological and social buying motives

Inherent and learned buying motives – Inherent buying motives arise from the basic needs of the consumers such as sex, comfort, and safety.

These are more

Set - 2

Q1. Explain Product Line. What are the major product line strategies?

Product Line

Product Line Strategies

Answer. A product line is a group of products for essentially similar use, and technical and marketing considerations. Colgate product line includes Colgate Dental Cream, Colgate Gel, Colgate Total, Colgate Herbal, etc.

Major product line strategies are:

•          Expansion

Q2. Write short notes on:

i. Cost-plus pricing

ii. Marginal cost pricing

Answer.  Cost-plus or full-cost pricing

This is the most common method used for pricing. Under this method, the price is set to cover costs (materials, labour, and overhead) and predetermined percentage or profit. Let us discuss the factors determining the normal profit. Generally, margins charged are highly sensitive to the market

Q3. What do you mean by Publicity? Explain the various salient features of Publicity.

Publicity

Features

Answer. Publicity

Publicity is defined as the non-personal stimulation of demand for a product, service, or business unit. It is obtained by planting commercially significant news about a product, service, or business unit in a published medium or by providing favourable presentation in the radio, television, or on stage that is not paid for by the sponsor. Negative publicity can damage the

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MBA202-Financial Management

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Master of Business Administration - MBA Semester 2

MBA202-Financial Management

Set - 1

Q1. Explain the factors affecting Financial Plans

Answer.

Q2. a) Explain Zero Coupon Bond.                         5

b) Explain the concept of Yield to Maturity           5

Answer. Zero coupon bonds

In India, zero coupon bonds are alternatively known as Deep Discount Bonds (DDBs). These bonds became very popular in India for over a decade because of issuance of such bonds at regular intervals by IDBI and ICICI. Zero coupon bonds have no coupon rate, that is, there is no interest to be paid out. Instead, these bonds are issued at a discount to their face value, and the face value is the amount

Q3. a) Explain the concept of Operating Cycle.          5

b) Explain any five determinants of Working Capital.      5

Answer. Operating Cycle

The time gap between acquisition of resources and collection of cash from customers is known as the operating cycle. It is also referred to as the working capital cycle.

Operating cycle of a firm involves the following elements:

•          Acquisition of resources from suppliers

•          Payment

Set - 2

Q1. Briefly explain types and sources of Risk in Capital budgeting

Types of Risks.                 5

Sources of Risks.             5

Answer. Capital budgeting involves four types of risks in a project: stand-alone risk, portfolio risk, market risk and corporate risk.

Stand-alone risk

Stand alone risk of a project is considered when the project is in isolation. Stand-alone risk is measured by

Q2. ABC Ltd current dividend is Rs 6. It expect to have a supernormal growth period running to 4 Years during which the growth rate would be 25%. The company expects normal growth rate of 8% after the period of supernormal growth period. The Investor’s required rate of return is 15%. Calculate what the value of one share of this company is worth.

Calculate the value of one share

Answer.  

Q3. Briefly explain the costs associated with maintaining Receivables.

Answer. There are four different varieties of costs associated with maintaining receivables: capital cost, administration cost, delinquency cost and bad debts or default cost. Below depicts the costs associated with maintaining of receivables.

Capital cost

When firm sells goods on credit, the good achieves higher sales. Selling goods on credit has

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MBA201-Production and Operation Management

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Master of Business Administration - MBA Semester 2

MBA201-Production and Operation Management

Set - 1

Q1. Explain factors affecting Strategic decision-making.

Environmental scanning

Core competencies

Answer. Strategic decision making

Decision making is the most crucial management function. Decisions commit the organisation and its members to activities which have financial repercussions and affect the functioning of other departments or divisions. Therefore, decisions are taken after lots of deliberations which involve steps like data gathering, analysis, and predicting outcomes. Accuracy of data and their relevance for the matter under consideration are the factors which affect the quality

Q2. List Quantitative and Qualitative Methods of Forecasting.

Quantitative Forecasting Methods

Qualitative Forecast Methods

Answer. Qualitative Methods of Forecasting

The different qualitative methods of forecasting are as follows:

•          Market surveys

•          Nominal group testing

•          Historical analysis

•          Jury of

Q3. Describe manufacturing facility layouts

Process layout

Product layout

Group technology layout

Answer. Process layout

This type of layout is concerned with the grouping of machines, process, or services according to their function. This grouping of machines by function is characteristic of job shops and batch

Set - 2

Q1. Explain Business Process Modelling

Logical process modelling

Physical process modelling

Answer. Logical process modelling

Logical process modelling is the representation of putting together all the activities of business process in detail and making a representation of them.

The initial data collected has to be arranged in a logical manner so that, links are made between nodes for

Q2. Explain project management life cycle and its phases.

Project management life cycle

Analysis and evaluation phase

Marketing phase

Design phase

Execution phase

Control – inspecting, testing, and delivery phase

Closure and post completion analysis phase

Answer.  Project Management Life Cycle

A life cycle of a project consists of the following activities:

•          Understanding the scope of the project

•          Establishing objectives of the project

•          Formulating and planning various activities

•          Executing

Q3. Describe major decision areas in supply chain management

Location

Production

Inventory

Transportation

Answer. Location decision: The geographic placement of production facilities, stocking points, and sourcing points is the natural first step in creating a supply chain. The location of facilities involves a commitment of resources to a long term plan. Once the size, number, and location of the production are determined, the possible paths of product supply to the final customer can be determined

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MBA106-Human Resource Management

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Master of Business Administration - MBA Semester 1

MBA106-Human Resource Management

Set - 1

Q1. Explain the History of Human Resource Management with example. 

Answer. There is a vast difference between modern HRM and the personnel management that was prevalent decades ago. By the end of the twentieth century, the managerial philosophy that had

Q2. . Discuss – Various Sources of Recruitment in detail. 

Answer. Sources of recruitment may be internal or external.   

Internal Sources

Many organisations try to identify employees from within the organisation, to be grooming to take on higher responsibilities. Organisations which go in for an internal search normally announce the

Q3. Explain other programmes for special employee growth in detail. 

Answer. Other programmes for special employee growth:

Work-family programmes – Focus on supporting employee manages their personal as well as work related challenges in a balanced manner. Increasing use of flexible work schedules, work from

Set - 2

Q1. Discuss the Concept of Rewards and Incentives.

Answer. Organisation rewards are those that the employee earns as a result of his employment with the organisation. Most organisations link their reward system to employee performance and commitment

Q2. Discuss the Procedure for Disciplinary Action with suitable examples. 

Answer.  Though there is no specific procedure to be followed, different organisations use a variety of formal and informal methods to resolve these matters. The following steps are recommended. 

The different

Q3. Explain - Types of Welfare Measures in detail. 

Answer. The employee welfare schemes can be classified into two categories, i.e., statutory and non-statutory welfare schemes. The statutory schemes are those schemes that are compulsory to be provided by an

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MBA105-Managerial Economics

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Master of Business Administration - MBA Semester 1

MBA105-Managerial Economics

Set - 1

Q1. Define Demand Forecasting. Elucidate the determinants of supply.

Demand Forecasting                 5

Determinants of Supply            5

Answer. Meaning and Features of Demand Forecasting:

Demand forecasting seeks to investigate and measure the forces that determine sales for existing and new products. Generally companies plan their business - production or sales in anticipation

Q2. State the Law of Demand and also discuss the various exceptions to the law of demand

Define law of Demand with suitable diagram         (3+2=5)

State any five exceptions to Law of Demand              5

Answer. The law of demand:

The law of demand explains the relationship between price and quantity demanded of a commodity. It says that demand varies inversely with the price. The law can be explained in the following manner, “Keeping other factors that affect demand constant, a fall in price of a product leads

Q3. Define business cycle and some of the causes of business cycles.

Define Business Cycle                  5

Causes of Business Cycle            5

Answer. Business Cycle:                 

The business cycle is the natural rise and fall of economic growth that occurs over time. The cycle is a useful tool for analyzing the economy. It can also help you make better financial decisions. Each business cycle has four phases. They are expansion, peak, contraction, and trough. They don’t occur at regular intervals. But they do have recognizable indicators. An

Set - 2

Q1. Explain the equilibrium of a firm under perfect competition in the long run

Define Perfect Competition                              2

Equilibrium of a firm under perfect competition in the long runs               8

Answer. Perfect Competition:

Perfect competition is a comprehensive term which includes pure competition too. Before we discuss the details of perfect competition, it is necessary to have a clear idea regarding the nature and characteristics of pure competition. Under these conditions, no individual producer

Q2. Define Monetary Policy and Fiscal Policy. Write down any four objectives of both Monetary and Fiscal Policy

Meaning of Monetary & Fiscal Policy                 5

Objectives of Monetary and Fiscal Policy           5

Answer.  Monetary policy:-

Monetary policy can be explained in two different ways. In a narrow sense, it is concerned with administering and controlling a country’s money supply including currency notes and coins, credit money, level of interest rates and managing the exchange rates. In a broader sense, monetary policy deals with all those monetary and non-monetary measures and

Q3. Explain Oligopoly. Explain the features of oligopoly market.

Define Oligopoly                                                  2

Features of Oligopoly Market (any eight)        8

Answer. Oligopoly:

The term oligopoly is derived from two Greek words “Oligoi” means a few and ‘Poly’ means to sell. Under oligopoly, we come across a few producers specialising in the production of identical goods or differentiated goods competing with one another. The products traded by the oligopolists may be differentiated or homogeneous. In the case of the former, we can give the example of the automobile industry where different model of cars, ambassador, fiat, etc., are

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MBA104-Financial and Management Accounting

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Master of Business Administration - MBA Semester 1

MBA104-Financial and Management Accounting

Set - 1

Q1.

	Particulars			Amount		Particulars			Amount
	Drawings			10,000		Interest	on		200
						investments
	Stock on 1-1-92			46,000		Sundry Debtors			36,000
	Purchases			1,50,200		Sundry Creditors			29,000
	Purchases return			600		Wages			25,000
	Cash in hand			3,400		Salaries			14,000
	Bank Balance			22,660		Capital			1,14,000
	Freehold expenses			38,600		Income tax			1,600
	Trade expenses			840		Discount allowed			6,300
	Printing	Stationery		1,640		Discount received			4,600
	and advertisement
	Professional charges			280		Sales			2,08,950
	Commission received			3,300		Sales return			550
	Investments as on 1st			4,000		Bills receivable			3,200
	Jan @ 10%
	Office furniture			3,050		Bills payable			10,000
	Rent	rates	and	4,000		Provision   for	bad		670
	Insurance					debts

Prepare the Trial Balance from the following list of balances.

Answer. :

Q2. Trial Balance as on 31.03.2011

Debit Balance	Rs.	Credit Balance	Rs.
Furniture & Fittings	10000	Bank Over Draft	16000
Buildings	500000	Capital Account	400000
Sales Returns	1000	Purchase Return	4000
Bad Debts	2000	Sundry Creditors	30000
Sundry Debtors	25000	Commission	5000
Purchases	90000	Sales	235000
Advertising	20000
Cash	10000
Taxes & Insurance	5000
General Expenses	7000
Salaries	20000
Total	690000	Total	690000

Adjustments:

1. Charge depreciation at 10% on Buildings and Furniture and fittings.

2. Write off further bad debts 1000

3. Taxes and Insurance prepaid 2000

4. Outstanding salaries 5000

5. Commission received in advance1000

Prepare Adjusted Trial Balance

Answer. Ledger accounts Furniture and fittings a/c

            DR                                                                                                       CR

Particulars	Rs.	Particulars	Rs.
To Bal b/d	10000	By Depriciation By bal c/d	1000 9000

Q3. Explain Various Cost Control Techniques.

Answer. Following are some of the valuable and essential techniques used for efficient project cost control:

1 - Planning the Project Budget

You would need to ideally make a budget at the beginning of the planning session with regard

Set - 2

Q1. Explain any five essential features of Budgetary Control.

(Five Essential features of Budgetary control                    5x2=10)

Answer. An effective budgeting system should have essential features to get the best results. In this direction, the following

Q2. Explain the concept of Zero Based Budgeting.

Answer.  Zero Based Budgeting (ZBB):-

Zero based budgeting is “a method of budgeting where by all activities is revaluated each time a budget is set. Discreet levels of each activity are valued and a combination chosen to match funds available”. Chartered Institute of Management Accountants (CIMA) London

Q3. Explain the concept of Activity based Costing and Target Costing  

1. Write short note on Activity Based Costing             5

2. Write short note on Target Costing                          5

Answer. Activity Based Costing:-           

Activity-based costing (ABC) is an accounting method that identifies and assigns costs to overhead activities and then assigns those costs to products. An activity-based costing (ABC) system recognizes the relationship between costs, overhead activities, and manufactured products, and

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