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Master of Business Administration - MBA Semester 4
MH0057-Management of Healthcare Human Resources
(Book Id: B1321)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words
each. Each Question carries 10 marks 6 X 10=60
Q1. Explain the
strategic role of HRM in healthcare.
Answer.
Strengthening the
employer-employee relationship is the strategic role of a human resources
manager. Human resources managers formulate workforce strategy and determine
the functional processes necessary to meet organizational goals. Their job
requires expertise as an HR generalist, which means they must be familiar with
every human resources discipline.
Q2. Explain the
evolution and broad perspectives of HRM in healthcare in India.
Answer.
Evolution of HRM in India:
The evolution of HRM can be traced back to Kautilya
Artha Shastra where he recommends that government must take active interest in
public and private enterprise. He says that government must provide a proper
procedure for regulating employee and employee relation. In the medieval times
there were examples of kings like Allaudin Khilji who regulated the market and
charged fixed prices and provided fixed salaries to their people. This was done
to fight inflation and provide a decent standard of living.
Q3. Discuss management
development in healthcare organisations.
Answer. While delivering patient care has always
been a primary goal of health care organizations, financial outcomes have long
been the metric by which success is measured. Increasingly, however, health
care leaders are being held accountable for both medical and financial
outcomes. As a result, health care executives and providers must understand the
determinants of organizational effectiveness—strategy, finance, operations, and
leadership.
Q4. Define performance
appraisal. Explain the components of performance appraisal.
Answer. Performance
Appraisal is the
systematic evaluation of the performance of employees and to understand the
abilities of a person for further growth and development. Performance appraisal
is generally done in systematic ways which are as follows:
1. The supervisors measure the pay of
employees and compare it with targets and plans.
2. The supervisor analyses the factors
behind work performances of employees.
3. The employers are in position to
guide the employees for a better performance.
Q5. Describe HR audit
process.
Answer. Phases of the
Audit Process:
An audit can be an unpleasant surprise, or it can be
a welcome opportunity to get your organization's affairs in order. While some
audits -- such as those performed by the IRS -- come as a surprise, some
companies hire independent outside auditors to conduct a planned audit.
Regardless of the kind of audit in which a company is involved, the auditor
will likely use the same four phases to perform the audit.
Q6. Discuss the
importance of team work in healthcare services.
Answer. Essentials of
team work:
1. Communication. This is the
essence of effective Teamwork. Effective communication provides understanding,
interpretation and action. Ineffective communication leads to misunderstanding,
misinterpretation, and either inaction or inappropriate action.
2. Active listening. There are
two responsibilities here: That of the sender and that of the receiver. The
sender must ensure that the message is clear and understood and the receiver
must ensure that if the message is not clear that they ask for clarification.
Spring-2016
Get solved
assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490
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