HRM402 – Performance Management and Appraisal

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SMU

Masters of Business Administration - MBA Semester 4

HRM402 – Performance Management and Appraisal

Assignment Set 1

Q.1. Discuss the principles and dimensions of Performance Management.

(Explaining the principles of Performance Management, Explaining the dimensions of Performance Management)

Answer. Principles of Performance Management

Every organisation has its own principles for performance management. Let us now discuss some key principles of performance management that are common to all organisations.

Ø  It translates corporate goals into individual, team, department and divisional goals.

Ø  It helps to clarify corporate goals.

Ø  It is a continuous and evolutionary process, in which performance improves over time.

Ø  It relies on consensus and co-operation rather than control or coercion.

Ø  It creates a shared understanding of what is required to improve performance and how it will be achieved.

Ø  It encourages self-management of individual performance.

Ø  It requires a management style that

Q2. What do you mean by feedback? Explain its Role, Types and Principles.

(Explaining the meaning, role, types and principles of feedback.)

Answer. Feedback is the provision of information to people on how they have performed in terms of results, events, critical incidents and significant behaviour during the period under review. Feedback is a useful tool for indicating whether things are going in the right direction and for redirecting effort. Your objective in giving feedback is to provide guidance by supplying information in a useful manner, either to support effective behaviour or to change the not-effective behaviour and, thus, guide someone back on

Q3. Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

(Explain any three purpose of Performance Appraisal, Explain the Performance Appraisal Process)

Answer. Purpose of Performance Appraisal

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and

Assignment Set 2

Q1. Discuss the skills that a line manager require for effective Performance Management. (Listing the skills, Explaining the skill) 1,9

Answer. Skills that a line manager require for effective Performance Management

Whether you are managing a team or a process, this practical, line manager or supervisor training programme will give you grounding in the essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Employee performance includes: Planning work and setting expectations. Continually monitoring performance. Developing the capacity

Q2. Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management (PM)

(Definition of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8

Answer. Ethics

The word 'ethics' comes from the Greek word 'ethikos'. It refers to one's moral character and the way in which society expects people to behave in accordance with accepted principles. Most philosophers conclude that ethical failure occurs because of lack of character or, in other words, virtuous people will live ethically. Therefore, we need to think about the desired virtues and how

Q3. Write short notes on the following:

a) Human Resource Accounting Method

b) 360-degree Method

Answer. a. Explaining the concept of Human Resource Accounting Method

Human Resource Accounting Method

“Human resource accounting is accounting for people as an organizational resource. It involves measuring the costs incurred by business firms and other organizations to recruit, select, hire, train and develop human assets. It also involves measuring the economic value of people to the organization.”

Thus, human resource accounting is primarily involved in measuring the various aspects related to human asses. Its basic purpose is to facilitate the effective management of human resources by providing information to acquiring, develop, retain, utilize, and evaluate human resources.

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