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PROGRAMMBADS (SEM 4/SEM 6) MBAFLEX/
MBAN2 (SEM 4) PGDHRMN (SEM 2)
HRM402 – Performance Management and
Appraisal
CREDIT & MARKS - 4 Credits, 60
marks
SET 1
Q.1. Discuss the
principles and dimensions of Performance Management (Explaining the principles
of Performance Management, Explaining the dimensions of Performance Management) 5,5
ANS:
Principles of Performance Management
Every organisation has its own principles for performance
management. Let us now discuss some key principles of performance
management that are common to all organisations.
·
It translates corporate goals into individual, team, department and
divisional goals.
·
It helps to clarify corporate goals.
·
It is a continuous and evolutionary process, in which performance
improves over time.
·
It relies on consensus and co-operation rather than control or coercion.
·
It creates a shared understanding of what is required to improve performance
and how it will be achieved.
·
It encourages self-management of individual performance.
·
It requires a management style that
Q2 What do you
mean by feedback? Explain its Role, Types and Principles.
Explaining the meaning, role ,types
and principles of feedback.
Answer:
Feedback is the provision of information to people on
how they have performed in terms of results, events, critical incidents and
significant behaviour during the period under review. Feedback is a useful tool
for indicating whether things are going in the right direction and for
redirecting effort. Your objective in giving feedback is to provide guidance by
supplying information in a useful manner, either to support effective behaviour
or to change the not-effective behaviour and, thus, guide someone back on
Q3 Assume that you have joined as an
HR in an organization. The first task assigned to you is to conduct the
Performance Appraisal Process. What according to you is its purpose? Describe
the entire Performance Appraisal process.
(Explain any three purpose of
Performance Appraisal, Explain the Performance Appraisal Process) 3, 7
Answer.
Purpose of
Performance Appraisal
Performance appraisals are essential for the effective management
and evaluation of staff. Appraisals help develop individuals, improve organisational
performance, and
SET 2
Q.1. Discuss the skills
that a line manager require for effective Performance Management. (Listing
the skills, Explaining the skill) 1,9
ANS:
Skills that a line manager require for
effective Performance Management
Whether you are managing a team or a process, this practical, line
manager or supervisor training programme will give you grounding in the
essential skills and behaviours required to be able to communicate, motivate, build
trust and lead with confidence and authority. Employee performance
includes: Planning work and setting expectations. Continually monitoring
performance. Developing the capacity
Q2 Define the term ‘Ethics’. Discuss
the key factors involved in ensuring Ethics in Performance Management(PM)
(Definition of Ethics, Explaining the
key factors to ensure Ethics in PM) 2, 8
Answer.
Ethics
The word 'ethics' comes from the Greek word 'ethikos'. It refers
to one's moral character and the way in which society expects people to behave
in accordance with accepted principles. Most philosophers conclude that ethical
failure occurs because of lack of character or, in other words, virtuous people
will live ethically. Therefore, we need to think about the desired virtues and
how
Q3 Write short notes on the following:
a) Human Resource Accounting Method
b) 360-degree Method
Explaining the concept of Human
Resource Accounting Method
Explaining the concept of 360-degree
Method
Answer:
a. Explaining the concept of Human
Resource Accounting Method
Human Resource Accounting Method
“Human resource accounting is accounting for
people as an organizational resource. It involves measuring the costs incurred by
business firms and other organizations to recruit, select, hire, train and
develop human assets. It also involves measuring the economic value of people
to the organization.”
Thus, human resource
accounting is primarily involved in measuring the various aspects related to
human asses. Its basic purpose is to facilitate the effective management of
human resources by providing
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