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NMIMS
Master of
Business Administration - MBA Semester 1
Marketing Management
Q1. Mr. Amish has written a self-help book
“Happy Happy” which can be read by people from all walks of life. The book
revolves around a core idea of being happy in all stages of life. The publisher
doesn’t have any distribution network of its own. Mr. Amish delivers session in
many management schools on the topic “Happiness”. He is very popular among
students and corporate. He also delivers session as a key note speaker in many
management conclaves and seminars. Mr. Amish has no online and social media
presence. He doesn’t write blogs or articles. Mr. Amish is a good author but
has no idea about marketing and distribution of books. He hires you as a
Marketing consultant for overall marketing and distribution of books.
1. What are the distribution channels that you
will use to distribute the product across Indian market? Explain the same with
reason.
Answer. Every marketing activity starts and ends with
the customer. The customer is the ultimate target for a marketer. The
availability of the product in the market depends on the efficacy of the
distribution channel. Therefore, the distribution channel plays a significant
role in the marketing activities. The success of a company’s marketing effort
depends upon its command on the distribution network. The company can reach
customers either directly through its own sales force (called direct marketing)
or through a set of intermediaries and channel members (called indirect
marketing).
Q2. Suggest the Geographic, Demographic and
behavioural segmentation for the book “Happy Happy”
Answer. A market segment is a portion of a larger
market in which the individuals, groups, or organisations share one or more
characteristics that cause them to have relatively similar product needs.
Five conditions
must exist for segmentation to be meaningful:
1. A marketer
must determine whether the market is heterogeneous. If the consumers‟ product
needs are homogeneous, then it is senseless to segment the market.
2. There must be
some logical basis to identify and divide the population in relatively distinct
homogeneous groups, having common needs or characteristics and who will respond
to a marketing programme.
3. The total
market should be divided in such a manner that comparison of estimated sales
potential, costs and profits of each segment can be estimated.
4. One or more
segments must have enough profit potential that would justify developing and
maintaining a marketing programme.
5. It must be
possible to reach the target segment effectively. For instance, in some rural
areas in India, there are no media that can be used to reach the targeted
groups. It is also possible that paucity of funds prohibits the development
required for a promotional campaign.
Q3. a. Explain five online social media
platform through which you will promote the book.
3. b. Explain the buyer decision making
process for purchasing a self-help book.
Answer. a) Amish may promote the book online in
following ways:
Facebook pages
and ads: Facebook is the most used social media platform in our country. We
find almost all the individuals on Facebook and that is why, this is the main
advantage to promote your brand on it. Amish may create its page on Facebook
and start posting about its book and its features. In the current scenario,
Facebook is largely used for creating pages to promote businesses, companies,
products, movies, shows and celebrities. It has proved to be the best site for
any person who wants to socialize and globalize. Amish may create one FB page
and post the literature videos, about his latest or upcoming books, other
related things etc.
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08894344452, 08728863595
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