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Assignments for Rs.150 each
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Fall-2013
Master of
Business Administration - MBA Semester 3
MU0012–Employee
Relations Management-4 Credits
(Book ID:
B1734)
Assignment
(60 Marks)
Note: Answers
for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. Employee relations management
(ERM) is all about management of relationship with employees in an
organization. Explain the features and importance of this ERM.
Answer. Employee relationship
management system (ERM)
is an information system that supports the relationship between a company and
its employees.
The components
of an employee relationship management system are multiple, and, as in the
customer relationship management achieve the goal of assisting the employees in
the whole life cycle of her/his activity in and for the company. In employee
relationship management classification we
Q2. What are the various types of
communication? Explain the importance of organizational communication. What are
the methods to improve communication?
Answer. 1. Types of communication based on the communication channels
used are:
Verbal
Communication
Verbal
communication refers to the form of communication in which message is
transmitted verbally; communication is done by word of mouth and a piece of
writing.
Nonverbal
Communication
Q3. Human Resource Information System
(HRIS) helps organizations to carry out their HR administrative functions in an
effective manner. What are the important features that make a good HRIS?
Mention some common applications of HRIS.
Answer. A human resources information
system (HRIS) is a
software package developed to aid human resources (HR) professionals to manage
data. Human resource professionals utilize these systems to facilitate work
flow, improve efficiency and store and collect information. Several companies
offer HRIS packages to employers. HRIS packages can be customized to the
specific needs and requirements of the employer.
HRIS core
offering
Q4. What are the objectives of
organizational discipline? List the types of disciplinary problems. Explain the
steps of disciplinary procedures commonly followed in many organizations.
Answer. Following are some of the purposes
and objectives of disciplinary
action:
Ø To enforce rules and regulations.
Ø To punish the offender.
Ø To serve as an example to others to
strictly follow rules.
Ø Directing and getting the work done
in a more responsible manner.
Ø Maintaining god industrial relations
and providing favorable work-environment.
Q5. What is trade union and what are
its objectives? Describe trade unions in India.
Answer. A trade union may be: (a) Accompany union that represents interests
of only one company and may not have any connection with other unions. Also
called house union, a company union is often a bogus one and generally illegal.
(b) A general union that represents workers
Q6. Write a brief note on the
following Acts:
(i) Factories Act, 1948
(ii) Industrial Disputes Act, 1947
Answer. (i) Factories Act, 1948:
This
regulates health, safety, welfare and other working conditions of workers in
factories and it is enforced by the State Governments through factory
inspectorates. The Act is applicable to all factories including government
factories using power and employing 10 or more workers and 20 in the case of
factories not using power on any day of the preceding 12 months.
Health measures – Every factory-
shall be kept clean and free from effluvia arising from any drain, privy or
other nuisance and in particular accumulations of dirt – Shall arrange for waste treatment and
effluents generated during manufacturing, provide adequate ventilation,
lighting
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