HRM404 - Change Management

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PROGRAM                                                      Master of Business Administration- MBA

SEMESTER                                                      Semester 4

SUBJECT CODE & NAME                                HRM404 – Change Management

BK ID                                                               B1807

CREDIT & MARKS                                           4 Credits, 60 marks

Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

SET 1

Ques 1 Describe Kotter’s Eight Step Change Model.

Ans Kotter has developed an eight step model for creating change in the organization. Each step acknowledges that there are key principles that are related with the responses of the people and their approach to change, what they look for, understand and then embrace change. Kotter holds that ‘the methods used in successful transformations are all based on one fundamental

Ques 2 Explain the process of Organizational Transformation.

OD intervention and their usefulness to the organizations

Process of Organizational Transformation

Ans Organization development (OD) is the study of successful organizational change and performance. OD emerged from human relations studies in the 1930s, during which psychologists realized that organizational structures and processes influence worker behavior and motivation. More recently, work on OD has expanded to focus on aligning organizations with their rapidly changing and complex environments through organizational learning, knowledge management and transformation of organizational norms and values. Key concepts of OD theory include

Ques3 Discuss the reasons for employees’ resistance to change.

Ans Resistance to change can be in several forms, explicit, implicit, immediate or deferred/delayed. If it is explicit and immediate, the senior management should be prompt in taking steps to remedy the situation. Implicit resistance could cause loss of loyalty, reduced level of motivation, increase in errors and absenteeism, etc. Similarly, delayed resistance creates problems over a period of time particularly when significant resources have been invested in the change

SET 2

Ques 1 What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

Ans As a wider concept, organizational effectiveness as represented by several perspectives comprises an organization’s fit with its external environment, configuration of its internal subsystems for high performance, emphasis upon organizational learning and ability to satisfy the needs of key stakeholders. This is very complex and includes lot many key terms like organizational performance, success, goodness, health, competitiveness, excellence, and so on.Organizational

Ques2 What do you mean by Change Agent? Describe the characteristics of successful Change Agents.

Ans Change agents are people who usually have specialized training in organizational behaviour and can help guide and advice the

Ques 3 List the Framework on Organizational Learning as suggested by Peter Senge.

Framework on Organizational Learning as suggested by Peter Senge.

Answer:

Peter Senge’s Framework on Organizational Learning

Senge explained five core disciplines in organizational learning. These are:

• Personal mastery

• Mental models

• Team learning

• Shared vision

• Systems thinking

Personal Mastery: Personal mastery applies to individual learning, and, according to Senge, organizations cannot learn until their members begin to learn. Personal mastery has two components: defining what one is trying to achieve (a goal), and having a true measure of

Get fully solved assignments.

For queries mail us at: subjects4u@gmail.com or contact at

08894344452, 08728863595