PM0017–Project Quality Management

SUMMER-2015

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Master of Business Administration- MBA Semester 4

PM0017–Project Quality Management-4 Credits

(Book ID: B2013)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60.

Q1. Cost of quality is the amalgamation of several management costs. Which are these costs?

Answer. Costs of quality or quality costs do not mean the use of expensive or very highly quality materials to manufacture a product. The term refers to the costs that are incurred to prevent, detect and remove defects from products. Quality costs are categorized into four main types. The “cost of quality” isn’t the price of creating a

Q2. What is Project Quality Management Plan (PQMP)? Mention its objectives and the areas it covers.

Answer. The Project Quality Management Plan defines the acceptable level of quality, which is typically defined by the customer, and describes how the project will ensure this level of quality in its deliverables and work processes. Quality management activities ensure that:

- Products are built to meet agreed- upon

Q3. List a few characteristics of a mature project quality control process. What are the functions of quality control?

Answer. Characteristics:-

1. Prioritize Risk

Successful project risk management prioritizes risks, or establishes risk analysis as an activity on a level equal to that of cost, time,

Q4. Explain the seven steps of Basili’s GQM process.

Answer. Steps:-

1. Establishing Goals.

2. Generating Questions.

3. Specifying the measures.

4. Preparing for

Q5. Explain the various tools that can be used for analysing project processes.

Answer. Tools:-

1. Critical path method (CPM) is an algorithm for scheduling a set of project activities in a straight line.

2. Critical chain project management is a method of planning and managing projects that emphasizes the resources required to execute project tasks.

3. Program

Q6. What major human factors affect project quality?

Answer. 1. Past experience (historical data): If the project is similar to past projects with slight differences, then the time and costs of those projects can be utilized as a reference or a template for the current project’s estimates with small adjustments reflecting those differences. This would help project managers in quickly developing

SUMMER-2015

Get solved assignments at nominal price of Rs.120 each.

Mail us at: subjects4u@gmail.com or contact at

09882243490