FALL-2017
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Master of
Business Administration - MBA Semester 3
HRM302-Management
and Organisational Development-4 Credits
(Book ID:
B1726)
Assignment
(60 Marks)
Note: Answers
for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. Define Organizational Development
(OD).What are the characteristics of OD.
Answer. Organization development (OD)
is a deliberately
planned effort to increase an organization's relevance and viability.
Organizational Development (OD) can be described as the systematic process to
change the culture, system and behavior of organization. It is process that
helps in solving organizational problems and achieving organizational
objectives. Organizational Development works as important mechanism that helps
in impressing the organization and its employee through planned and established
system. It concentrates on people dimensions like
Q2. As an HR, you find that the OD
professional in your organization is not competent enough. What are the
competencies you will consider in a good OD professional?
Answer. To be effective, all OD practitioners
must possess the following basic knowledge, skills and attitudes which are listed
below:
1. Intrapersonal skills: As OD is a highly, uncertain process
which requires constant adjustment and innovation, OD practitioner must possess
good learning skills and must have values, feelings, purposes and integrity
that helps in building the relationships in a smooth and cordial way.
Q3. What are the ethical dilemmas in
practicing OD?
Answer. An ethical dilemma is typically described as a complex
situation that involves a conflict between different morals. Ethical dilemmas
are commonly found in medicine. For example, deciding whether or not to install
a feeding tube on a comatose patient could constitute an ethical dilemma. There
are three conditions that must be present for a situation to be considered an ethical dilemma. The first condition
occurs in situations when an individual, called the “agent,” must make a
decision about which course of action is best. Situations that are
uncomfortable but that don’t require a choice are not ethical dilemmas.
FALL-2017
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SET-II
Q1.What is Performance Appraisal?
What are the purposes and characteristics of Performance Appraisal? Describe
the steps in Performance Appraisal System.
Answer. Performance Appraisal is the systematic evaluation of the
performance of employees and to understand the abilities of a person for
further growth and development. Performance appraisal is generally done in
systematic ways which are as follows:
Ø The supervisors measure the pay of
employees and compare it with targets and plans
Ø The supervisor analyses the factors
behind work performances of employees.
Ø The employers are in position to
guide the employees for a better performance.
Two broad purposes of performance appraisal as depicted
below:
1. Evaluation:
To let
employees know where they stand relative to performance objectives and
standards. An effective entails the following:
Q2. What is a Learning Organization?
Discuss the attributes of a learning organization. Explain the various learning
disciplines in learning organization.
Answer. Definition of a Learning organization:
- An organisation
that learns and encourages learning among its people. It promotes exchange of
information between employees hence creating a more knowledgeable workforce.
This produces a very flexible organisation where people will accept and adapt
to new ideas and changes through a shared vision
Organization
that acquires knowledge and innovates fast enough to survive and thrive in a
rapidly changing environment. Learning organizations
(1) Create a
culture that encourages and supports continuous employee learning, critical
thinking, and risk taking with new ideas,
(2) allow
mistakes, and value employee contributions,
(3) Learn
from experience and experiment, and
(4) Disseminate
the new knowledge throughout the organization for incorporation into day-to-day
activities.
The characteristics of the learning
organisation are as follows:
• Strategic
orientation: Before taking any decisions, learning organisations has to take
care of both its customers and employees.
• Openness:
There should be openness in the learning organisation for both the tolerant of
debate and criticism as well as enquiry also
• Innovation:
There must be organic culture and structure in the learning organisation which
allows it to evolve rapidly. Also, it must have the deep skill and the capacity
to deal with internal uncertainty and complexity.
The 5 Learning Disciplines –
Each
Discipline consists of:
·
Principles,
propositions or concepts (Senge calls these ‘guiding ideas’)
·
Tools
or techniques that, once learned and practised, assist in making the
Disciplines come to life
·
Practices or precepts to follow in your own
leadership behaviour and approaches
(a) Personal mastery: It creates the organisational climate
that encourages and motivates the organisational members to develop themselves
towards purposes and objectives which they choose.
(b) Mental models: It is an enquiry and reflection
skills which is focused in developing awareness of perceptions and attitudes.
It, thus, helps in defining the current reality more clearly and honestly and
shapes the manager’s views of market strategies and conditions.
(c) Shared vision: It emphasises on the focus of mutual
purpose. Thus, by guiding practices and principles and developing shared images
build a sense of commitment within a group.
(d) Team learning: It is related with the interactions
among the group. Thus, it is a collective thinking which put focus on achieving
the common goals and involves exposing new ideas through constructive disagreement
and being comfortable not knowing answer to every question as well as listening
to others without confirmation bias.
(e) Systems thinking: It is about the behaviour of the
feedback and is able to deal more efficiently with the force that shapes the
consequence of their actions. Thus, it is a language for understanding and
describing interrelationships which helps in shaping the behaviour of the
systems.
Q3. Write short notes:
a. Goal Setting
b. Managing Workforce Diversity
FALL-2017
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at nominal price of Rs.125 each.
Any issues
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08894344452, 8219081362
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