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Master of
Business Administration - MBA Semester 3
MH0052-Hospital
Organization, Operations and Planning
(Book ID:
B1213)
Assignment (60 Marks)
Note: Answer
all questions must be written within 300 to 400 words each. Each Question
carries 10 marks 6 X 10=60
Q1. Define a hospital. Discuss the
various functions of hospital.
Answer. Hospital:
A hospital is a health care institution
providing patient treatment by specialized staff and equipment.
Hospitals are usually funded by the public
sector, by health organizations (for profit or non profit), health insurance
companies, or charities, including direct charitable donations. Historically,
hospitals were often founded and funded by religious orders or charitable
individuals and leaders. Today, hospitals are largely staffed by professional
physicians, surgeons, and nurses, whereas in the past, this work was usually
performed by the founding religious orders or by volunteers.
Q2. List the various committees in a
hospital setting. Discuss the factors that affect the effectiveness of
committees.
Answer. Listing the various committees:
1. Medical Executive
Committee
2. Ethics Committee:
3. The Pharmacy and Therapeutics Committee
4. The Infection
Control Committee.
5. Safety Committee/
Employee Hospital waste management Health Committee:
6. Budget/Finance
and Audit Committee:
Q3. Explain the process of material
management in a hospital.
Answer. Materials management
is an important issue for healthcare systems because it influences clinical and
financial outcomes. Before selecting, adapting and implementing leading or
optimized practices, a good understanding of processes and activities has to be
developed. In real applications, the information flows and business strategies
involved are different from hospital to hospital, depending on context, culture
and available resources; it is therefore difficult to find a comprehensive and
exhaustive description of processes, even more so a clear formalization of
them.
Processes and Explanation:
1. Purchasing:
Purchasing means to
buy various materials by paying money or its equivalent from suppliers /
vendors. In this process, the materials are bought and acquired using some
standardized specification. The act of purchasing is a fundamental function in
the supply cycle. Purchasing is a store responsibility for the needed materials
of the right quality, at the right price, for the right
Q4. Discuss in brief the planning,
design and staffing of a billing department in a hospital.
Answer. Brief outline of billing
department:
The decision on how
to bill, file insurance claims, document these claims, and finally to collect
on these claims is one of the most important decisions a Hospitalist practice
will make, second only to selecting the best physicians to practice as
Hospitalists. Good billing services can make the difference between success and
failure of your program.
Q5. Discuss the managerial skills
required to be possessed by a health service manager.
Answer. Managerial Roles
To meet the many demands of performing their functions,
managers assume multiple roles. A role is an organized set of behaviours. Henry
Mintzberg (1973) has identified ten Sub roles common to the work of all
managers. The ten roles are divided into three groups: interpersonal,
informational, and decisional.
According to Mintzberg (1973), managerial
roles are as follows:
1. Informational roles: This involves the role of assimilating and
disseminating information as and when required. Following are the main
sub-roles, which managers often perform:
a. Monitor-collecting information from
organizations, both from inside and outside of the organization.
b. Disseminator-communicating information to
organizational members
c. Spokesperson-representing the organization
to outsiders
Q6. Imagine that you are
appointed as a consultant for setting up a Radiology and X-ray unit in a
tertiary care teaching hospital. What are the planning considerations you have
to keep in your mind before executing the task?
Answer. Importance of Radiology and
X-ray unit in a hospital:
The imaging
department within a hospital or as a stand-alone centre can be treated as a
separate business as it is a big profit centre. Apart from providing routine
and specialised diagnostic services with imaging technique for indoor,
out-patients and walk-in patients it also provides therapeutic services like
radio therapy, nuclear medicine as well as interventional radiography. This
acts as a big source of revenue generation for a hospital or a stand-alone
centre with high profitability.
FALL-2017
Get
solved assignments at nominal price of Rs.125 each.
Any
issues mail us at: subjects4u@gmail.com or contact at
08894344452, 8219081362
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