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Master
of Business Administration - MBA Semester 4
MU0016-Performance
Management and Appraisal
Note:
Answer all questions must be written within 300 to 400 words each. Each
Question carries 10 marks 6 X 10=60.
Q1. Discuss the principles and dimensions of
Performance Management.
Answer. Principles
of Performance Management:
1. Be honest and open – good performance
management relies on a good relationship.
2. Keep it simple – keep the emphasis on
development and performance, and keep the paper work and process simple.
3. Keep in touch – use mini-reviews to build
towards a performance review.
Q2.
What do you mean by feedback? Explain its Role, Types and Principles.
Answer.
The observation
of the receiver’s response is called feedback. In other words, the part of the
receiver’s response communicated back to the sender is called feedback.
Actually it is the amount of response of the receiver that reaches to the sender.
It enables the sender to evaluate the effectiveness of the message.
Q3.
Assume that you have joined as an HR in
an organization. The first task assigned to you is to conduct the Performance
Appraisal Process. What according to you is its purpose? Describe the entire
Performance Appraisal process.
Answer.
Organization uses
performance appraisals for Evaluation and Developmental purposes to improve the
human resources of an organization by human resources of an organization.
The purpose of performance appraisal:
Q4.
Discuss the skills that a line manager requires for effective Performance
Management.
Answer.
Some managers
inspire, some motivate, and others fail miserably to engage their employees.
The entertainment industry seems to have created the ultimate formula for the
“bad manager” character, so why can’t real managers understand how to be
effective? When employees choose to leave a position, it’s often because of
their manager or relationships with people in their working environment.
5
skills that your line managers must have:
Q5
Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics
in Performance Management.
Answer. Importance of ethics in PM
When it comes to project management,
ethics are extremely important in gaining the support of the project team.
Ethics are defined as the moral values, beliefs, and rules that one upholds in
their life on the job and personally to ensure right from wrong.
Ethical Issues
Q6. Write short notes on the following:
(a) MBO
(b) Behaviorally
Anchored Rating Scales Method (BARS)
Answer. a. Management by Objectives (MBO) is the most widely accepted
philosophy of management today. It is a demanding and rewarding style of
management. It concentrates attention on the accomplishment of objectives
through participation of all concerned persons, i.e., through team spirit. MBO
is based on the assumption that people perform better when they know what is
expected of them and can relate their personal goals to organizational
objectives. Superior subordinate participation, joint goal setting and support
and encouragement from superior to subordinates are the basic features of MBO.
It is a result-oriented philosophy and offers many advantages such as employee
motivation, high morale,
FALL-2017
Get
solved assignments at nominal price of Rs.125 each.
Any
issues mail us at: subjects4u@gmail.com or contact at
08894344452, 8219081362
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