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assignments for Rs.150 each
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Fall-2013
Master of
Business Administration - MBA Semester 1
MB0038–Management
Process and Organisational Behaviour-4 Credits
(Book ID:
B1621)
Assignment
(60 Marks)
Note: Answers
for 10 marks questions should be approximately of 400 words. Each question is
followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60.
Q1. (a) A vision statement is a
formal statement of what a business wants to be. According to Collins and
Porras, a vision statement should have four parts. What are those four parts?
(b) Differentiate between ‘processes
and ‘tasks’
Answer. (a) A vision is the preferred future, a desirable
state, and ideal state. It is an expression of optimism. A vision is a general
statement encompassing the direction an agency wants to take and the desired
end result once it gets there. It is the vision of what those involved what
their organization to become.
A mission is
more focused on the specifics of what an organization is to accomplish. It
differs from a vision in that it focuses on function, is accomplishable and
measurable, and is often statutorily or bureaucratically
Q2. Planning is called as the
cornerstone of management. Define planning and describe the importance of
planning. Explain the types of planning.
Answer. Planning:
Planning
(also called forethought) is the process of thinking about and organizing the
activities required to achieve a desired goal. Planning involves the creation
and maintenance of a plan. As such, planning is a fundamental property of
intelligent behavior. This thought process is essential to the creation and
refinement of a plan, or integration of it with other plans; that is, it combines
forecasting of developments with the
Q3. What is meant by ‘span of
control’? Differentiate between narrow span of control and wide span of
control. What are the factors that influence the span of control?
Answer. Span of control is the term now used more commonly in business management, particularly
human resource management. Span of control refers to the number of subordinates
a supervisor has. The number of subordinates that a manager or supervisor can
directly control. This number varies with the type of work: complex, variable
work reduces it to six, whereas routine, fixed work increases it to twenty or
more.
The optimum
span of control depends on numerous
Q4. Define Organisational behaviour.
What are the various approaches to Organisational behaviour?
Answer. Organizational
behaviour is the
study of the way people interact within groups. Normally this study is applied
in an attempt to create more efficient business organizations. The central idea
of the study of organizational behaviour is that a scientific approach can be
applied to the management of workers. Organizational behaviour theories are
used for human resource purposes to maximize the output from individual group
Q5. Perception is the way we see and
interpret things. Explain the importance of such ‘perception’. What are the
factors affecting perception?
Answer. Importance:
The success
of any undertaking, personal or business, largely depends on the flow of
action. Every action or activity needs to be focused for the outcome to be in
sync with the pre-determined goal. Organizational process is the continuity of
a line of action, from the very beginning to the final delivery of a service or
product. The process gets demanding at every stage and ensures smooth
progression. Perception makes
available information
Q6. Give the definition and
importance of ‘motivation’. Describe Maslow’s hierarchy of needs theory.
Answer. Motivation is the desire that fuels a person to
do certain things based on the wants and needs of a person. If a person wishes
to meet these wants and needs, then it necessitates him to motivate himself so
that he can make certain moves. A person is unique and apart from another so
his wants and needs vary greatly from that of the other. Motivation results
from the interaction of both conscious and unconscious factors such
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