OM0010–Operations Management

Spring-2015

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Master of Business Administration- MBA Semester 3

OM0010–Operations Management-4 Credits

(Book ID: B1934)

Assignment (60 Marks)

Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10 marks 6 X 10=60

Q1. Answer the following questions:-

1. What are the objectives of operations management?

2. What are the major limitations of operations research?

3. Explain the relationship among organisation, operations and marketing strategies.

Answer. Objectives of operations management:

1. Making efficient use of the labour.

2. Making best possible use of the equipments that are available for the use.

3. Increasing the profit.

4. Increasing the output.

5. Improving the service level.

Q2. Write short notes on:

1. Consumer Pricing Expectations Range (CPER)

2. Constrained optimization problems.

Answer: Consumer pricing expectations range: Consumer Pricing Expectations Range (CPER) is a term, which is commonly used in demand forecasting. This term has two aspects, namely, consumer aspect and producer aspect. From the consumer’s aspect, CPER implies that the consumer has an expectations range in case of pricing. Consumer forms opinion based on the price of the product. Customers are people who buy products and services from other people (usually companies of one sort or another). What customers

Q3. Answer the following questions:

1. What are the difficulties/challenges faced by service operations managers?

2. What is service blueprint? What are its components?

Answer: Difficulties faced by Service Operations Managers: Operation managers play a central role in stabilizing an organization's policies and procedures across major business areas including finance, planning and technology. In small businesses, the role of the operation manager is often assumed by the business's owner or its general manager.

Competing Practices

Q4. Give the steps for solving the goal programming problem using the graphical method of goal programming. Explain the 2 types of goal programming with multiple goals.

Answer: Steps in Solving Goal Programming Problem:-

Goal programming is a variation of linear programming that can be used for problems that involve multiple objectives.

Maximize        Z = f(x,y) = 3x + 2y

Subject to:       2x + y ≤ 18

                       2x + 3y ≤ 42

                       

Q5. Find the minimum transportation cost from the data given below using the north-west corner method?

Answer.

Q6. Answer the following questions: 10

1. What are the benefits of maintaining inventory?

2. Give any 2 applications of queuing models.

3. Mention any 2 performance measures of sequencing.

4. What are the characteristics of Markov analysis?

Answer: 1. Benefits of maintaining inventory: If an organisation has a sufficient pool of raw materials, it can produce finished goods without any constraint. In such a case, the organisation would not depend entirely on the sales of goods and services to buy raw materials for further production.

The intent of inventory management is to continuously hold optimal inventory levels. The scope of inventory management concerns the fine lines between replenishment lead time, carrying costs of inventory, asset management, inventory forecasting, inventory valuation, inventory visibility, future inventory price forecasting, physical inventory, available physical space for inventory, quality

Spring-2015

Get solved assignments at nominal price of Rs.120 each.

Mail us at: subjects4u@gmail.com or contact at

08894344452, 08894387490